Google Sheets + TOPdesk integrations
Organize new TOPdesk incidents by creating rows in Google Sheets
Easily manage and track incidents as they occur in TOPdesk by creating a corresponding entry in Google Sheets. This workflow kicks into operation when a new incident arises in TOPdesk, instantly generating a row in Google Sheets to help you log and monitor the issue. It's a seamless process that enhances your operational efficiency and ensures nothing slips through the cracks.
- When this happens...New IncidentTriggers when a new incident is created.
- automatically do this!Create Spreadsheet RowCreate a new row in a specific spreadsheet.
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More things you can do with TOPdesk and Google Sheets
Discover other triggers and actions you can use with TOPdesk and Google Sheets
- Trigger ConditionRequired
- Status (First or second line)Required
- Category
- Subcategory
- Operator Group
- Supplier
Try ItTriggerPolling- Trigger ConditionRequired
- External Number Filled Condition
- Level (First or second line)Required
- Entry type
- Call type
- Category
- Subcategory
- Impact
- Urgency
- Priority
- Operator Group
- Supplier
- Status (Processing Status)
Try ItTriggerPolling- Trigger ConditionRequired
- External Number Filled Condition
- Level (First or second line)Required
- Entry type
- Call Type
- Category
- Subcategory
- Impact
- Urgency
- Priority
- Operator Group
- Supplier
- Status (Processing Status)
Try ItTriggerPolling- Incident NumberRequired
- Brief description
- Action
- Set action invisible for caller
- External Number
- Category
- Subcategory
- Impact
- Urgency
- Priority
- Target Date
- Operator Group
- Status
- Closure code
- Feedback Rating
- Feedback Message
- Id
- Type
- Date
ActionWrite
- Operator Group
Try ItTriggerPolling- Operator Group
Try ItTriggerPolling- Incident status
- Caller TypeRequired
- Brief description
- Request
- Action
- Set action invisible for caller
- Entry type
- Call type
- Category
- Subcategory
- External Number
- Impact
- Urgency
- Priority
- Operator group
- Processing Status
- Closure code
- Supplier
- Feedback Rating
- Feedback Message
- Major Call
- Linked to Major Call
- Id
- Type
- Date
ActionWrite- Incident numberRequired
- Invisible for caller
ActionSearch
Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
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