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Google Sheets + TOPdesk

Google Sheets + TOPdesk

Google Sheets + TOPdesk integrations

Organize new TOPdesk incidents by creating rows in Google Sheets

Easily manage and track incidents as they occur in TOPdesk by creating a corresponding entry in Google Sheets. This workflow kicks into operation when a new incident arises in TOPdesk, instantly generating a row in Google Sheets to help you log and monitor the issue. It's a seamless process that enhances your operational efficiency and ensures nothing slips through the cracks.

  1. When this happens...
    New Incident
    New Incident
    New IncidentTriggers when a new incident is created.
  2. automatically do this!
    Create Spreadsheet Row
    Create Spreadsheet Row
    Create Spreadsheet RowCreate a new row in a specific spreadsheet.
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More things you can do with TOPdesk and Google Sheets

Discover other triggers and actions you can use with TOPdesk and Google Sheets

    • Trigger Condition
      Required
    • Status (First or second line)
      Required
    • Category
    • Subcategory
    • Operator Group
    • Supplier
    Trigger
    Polling
    Try It
    • Trigger Condition
      Required
    • External Number Filled Condition
    • Level (First or second line)
      Required
    • Entry type
    • Call type
    • Category
    • Subcategory
    • Impact
    • Urgency
    • Priority
    • Operator Group
    • Supplier
    • Status (Processing Status)
    Trigger
    Polling
    Try It
    • Trigger Condition
      Required
    • External Number Filled Condition
    • Level (First or second line)
      Required
    • Entry type
    • Call Type
    • Category
    • Subcategory
    • Impact
    • Urgency
    • Priority
    • Operator Group
    • Supplier
    • Status (Processing Status)
    Trigger
    Polling
    Try It
    • Incident Number
      Required
    • Brief description
    • Action
    • Set action invisible for caller
    • External Number
    • Category
    • Subcategory
    • Impact
    • Urgency
    • Priority
    • Target Date
    • Operator Group
    • Status
    • Closure code
    • Feedback Rating
    • Feedback Message
    • Id
    • Type
    • Date
    Action
    Write
    • Operator Group
    Trigger
    Polling
    Try It
    • Operator Group
    Trigger
    Polling
    Try It
    • Incident status
    • Caller Type
      Required
    • Brief description
    • Request
    • Action
    • Set action invisible for caller
    • Entry type
    • Call type
    • Category
    • Subcategory
    • External Number
    • Impact
    • Urgency
    • Priority
    • Operator group
    • Processing Status
    • Closure code
    • Supplier
    • Feedback Rating
    • Feedback Message
    • Major Call
    • Linked to Major Call
    • Id
    • Type
    • Date
    Action
    Write
    • Incident number
      Required
    • Invisible for caller
    Action
    Search
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About Google Sheets
Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
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About TOPdesk
Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.
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Related Zap Templates

  • Create TOPdesk incidents from new Google Sheets rows