Google Forms + TOPdesk
Create TOPdesk incidents from new Google Forms responses
If you get a form submission that you could act on immediately—a request or a survey response, for example—then this integration lets you do exactly that. A TOPdesk call will be created automatically when a new response is received in Google Forms, saving you the bother of doing time-consuming and repetitive work.
If you get a form submission that you could act on immediately—a request or a survey response, for example—then this integration lets you do exactly that. A TOPdesk call will be created automatically when a new response is received in Google Forms, saving you the bother of doing time-consuming and repetitive work.
- When this happens...New Form Response
Triggers when a new form response is received.
- automatically do this!Create an Incident
Create an incident
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FormRequired
Try ItApi Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
Operator Group
Try ItOperator Group
Try It
FormRequired
Try ItTrigger ConditionRequired
Status (First or second line)Required
Category
Subcategory
Operator Group
Supplier
Try ItTrigger ConditionRequired
External Number Filled Condition
Level (First or second line)Required
Entry type
Call type
Category
Subcategory
Impact
Urgency
Priority
Operator Group
Supplier
Status (Processing Status)
Try ItTrigger ConditionRequired
External Number Filled Condition
Level (First or second line)Required
Entry type
Call Type
Category
Subcategory
Impact
Urgency
Priority
Operator Group
Supplier
Status (Processing Status)
Try It
About Google Forms
Google Forms is an easy way to collect data from the web with a simple UI and powerful editor. Works hand-in-hand with Google Sheets!
Related categories
Similar apps
Zapier Interfaces
App Builder, CRM (Customer Relationship Management), Forms & Surveys, ZapierAbout TOPdesk
Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.