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PagerDuty + TOPdesk

PagerDuty + TOPdesk

PagerDuty + TOPdesk integrations

Create TOPdesk incidents for new or updated PagerDuty incidents

If you’d prefer important alerts to go straight into TOPdesk rather than have to regularly check for them manually, then this integration is for you. It’ll keep things moving forward, making sure the relevant team members are immediately informed, while letting you stick to the task of resolving the incident.

  1. When this happens...
    New or Updated Incident
    New or Updated Incident
    New or Updated IncidentTriggers when new incidents are created, or when existing incidents change state.
    TriggerInstant
  2. automatically do this!
    Create an Incident
    Create an Incident
    Create an IncidentCreate an incident
    ActionWrite
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More things you can do with PagerDuty and TOPdesk

Discover other triggers and actions you can use with PagerDuty and TOPdesk

    • Event Type
    • Assigned To
    • Service ID
      Required
    Trigger
    Instant
    Try It
    • Integration Key
      Required
    • Incident Key
      Required
    • Incident Key Filter Regex
    • Description
    Action
    Write
    • Api_docs_info
    • Stop on error
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query string parameters
    • Additional request headers
    • Body
    Action
    Write
    • Trigger Condition
      Required
    • Status (First or second line)
      Required
    • Category
    • Subcategory
    • Operator Group
    • Supplier
    Trigger
    Polling
    Try It
    • Integration Key
      Required
    • Incident Key
      Required
    • Incident Key Filter Regex
    • Description
    Action
    Write
    • Integration Key
      Required
    • Description
      Required
    • Incident Key
    • Incident Key Filter Regex
    • Source URL
    • Source Name
    Action
    Write
    • Schedule
      Required
    • Start Time
      Required
    • End Time
      Required
    Action
    Search
    • Operator Group
    Trigger
    Polling
    Try It
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About PagerDuty
In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.
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topdesk logo
About TOPdesk
Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.
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Related categories
IT Operations

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