Schedule by Zapier + TOPdesk
Create incidents in TOPdesk every week
Sometimes your customers create incidents, and sometimes you can create them for yourself. You wouldn’t want to have nothing to do, after all? When you need to create a recurring task for something, you can use this template to let it happen automatically. On the plus side, it’s one less thing to have to remember to do.
Sometimes your customers create incidents, and sometimes you can create them for yourself. You wouldn’t want to have nothing to do, after all? When you need to create a recurring task for something, you can use this template to let it happen automatically. On the plus side, it’s one less thing to have to remember to do.
- When this happens...Every Week
Triggers every week, on the day(s) selected.
- automatically do this!Create an Incident
Create an incident
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Frequency TypeRequired
Interval
Start DateRequired
Time of DayRequired
Try ItTime Offset
Trigger on weekends?
Try ItDay of the WeekRequired
Time of DayRequired
Try ItOperator Group
Try It
Time of DayRequired
Trigger on weekends?
Try ItDay of the MonthRequired
Time of DayRequired
Try ItTrigger ConditionRequired
Status (First or second line)Required
Category
Subcategory
Operator Group
Supplier
Try ItTrigger ConditionRequired
External Number Filled Condition
Level (First or second line)Required
Entry type
Call type
Category
Subcategory
Impact
Urgency
Priority
Operator Group
Supplier
Status (Processing Status)
Try It
About Schedule by Zapier
Schedule is a native Zapier app you can use for recurring tasks. Trigger an action every day of the month, every day of the week or every single day. You can also select the hour of the day. If you're a developer, this is similar to a crontab, cronjob or cron.
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About TOPdesk
Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.