Schedule by Zapier + TOPdesk

Schedule by Zapier + TOPdesk integrations

Create incidents in TOPdesk every week

Sometimes your customers create incidents, and sometimes you can create them for yourself. You wouldn’t want to have nothing to do, after all? When you need to create a recurring task for something, you can use this template to let it happen automatically. On the plus side, it’s one less thing to have to remember to do.

When this happens...
Every WeekTriggers every week, on the day(s) selected.
TriggerInstant
automatically do this!
Create an IncidentCreate an incident
ActionWrite

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More things you can do with Schedule by Zapier and TOPdesk

Discover other triggers and actions you can use with Schedule by Zapier and TOPdesk

- Frequency Type
  Required
- Interval
- Start Date
  Required
- Time of Day
  Required
- Timezone Override (Optional)
Trigger
Instant
Try It
- Time Offset
- Trigger on weekends?
Trigger
Instant
Try It
- Day of the Week
  Required
- Time of Day
  Required
Trigger
Instant
Try It
- Operator Group
Trigger
Polling
Try It
- Operator Group
Trigger
Polling
Try It

- Incident status
- Caller Type
  Required
- Brief description
- Request
- Action
- Set action invisible for caller
- Entry type
- Call type
- Category
- Subcategory
- External Number
- Impact
- Urgency
- Priority
- Operator group
- Processing Status
- Closure code
- Supplier
- Feedback Rating
- Feedback Message
- Major Call
- Linked to Major Call
- Id
- Type
- Date
Action
Write
- Incident number
  Required
- Invisible for caller
Action
Search

- Surname
  Required
Action
Search

- Time of Day
  Required
- Trigger on weekends?
Trigger
Instant
Try It
- Day of the Month
  Required
- Time of Day
  Required
Trigger
Instant
Try It
- Trigger Condition
  Required
- Status (First or second line)
  Required
- Category
- Subcategory
- Operator Group
- Supplier
Trigger
Polling
Try It
- Trigger Condition
  Required
- External Number Filled Condition
- Level (First or second line)
  Required
- Entry type
- Call type
- Category
- Subcategory
- Impact
- Urgency
- Priority
- Operator Group
- Supplier
- Status (Processing Status)
Trigger
Polling
Try It
- Trigger Condition
  Required
- External Number Filled Condition
- Level (First or second line)
  Required
- Entry type
- Call Type
- Category
- Subcategory
- Impact
- Urgency
- Priority
- Operator Group
- Supplier
- Status (Processing Status)
Trigger
Polling
Try It
- Incident Number
  Required
- Brief description
- Action
- Set action invisible for caller
- External Number
- Category
- Subcategory
- Impact
- Urgency
- Priority
- Target Date
- Operator Group
- Status
- Closure code
- Feedback Rating
- Feedback Message
- Id
- Type
- Date
Action
Write
- Name
Action
Search
- Incident Number
  Required
Action
Search

About Schedule by Zapier

Schedule is a native Zapier app you can use for recurring tasks. Trigger an action every day of the month, every day of the week or every single day. You can also select the hour of the day. If you're a developer, this is similar to a crontab, cronjob or cron.

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Related categories

Scheduling & Booking

Zapier

About TOPdesk

Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.

Learn moreLearn moreHelpHelp

Related categories

IT Operations

Related Zap Templates

Create TOPdesk incidents every month with Schedule by Zapier

Related Zap Templates

Create TOPdesk incidents every month with Schedule by Zapier