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Social Intents + Microsoft Teams Integrations

How to connect Social Intents + Microsoft Teams

Zapier lets you send info between Social Intents and Microsoft Teams automatically—no code required.

When this happens...
Social IntentsSocial Intents
Chat Closed

Triggers when a chat is closed by an agent.

automatically do this!
Microsoft TeamsMicrosoft Teams
Create Channel

Creates a new channel within a team. Requires installation of the Zapier app from the Teams Store.

Supported triggers and actions

What does this mean?

How Social Intents + Microsoft Teams Integrations Work

  1. Step 1: Authenticate Social Intents + Microsoft Teams.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps
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social-intents logo
social-intents logo

About Social Intents

Social Intents lets you live chat with your customers in real-time to provide exceptional service.

Related categories

Customer Support
microsoft-teams logo
microsoft-teams logo
microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

Related categories

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