Social Intents Integrations
Do More With Social Intents
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Log new Social Intents closed chats on Google Sheets
Social Intents helps you engage with your customers using live chat on your website, but sometimes you want the whole team to see how you're doing, who's chatting, and what questions they are asking. If your team wants to share this information, you can use this Zapier integration to add rows in a Google Sheets spreadsheet automatically when a new chat ends. It's a great way to see completed chat histories and gather leads.
How this Social Intents - Google Sheets integration works
- A Social Intents live chat is closed
- Zapier adds a row in a Google Sheets doc
Apps involved
- Social Intents
- Google Sheets
Send Gmail emails for new offline messages in Social Intents
Always follow up immediately with existing customers and potential leads with automation. Once activated, this Zapier integration sends new emails from your Gmail account when you receive offline messages in Social Intents automatically.
How this Social Intents - Gmail integration works
- A new offline message is received in Social Intents
- Zapier sends an email from your Gmail account
Apps involved
- Social Intents
- Gmail
Add new HubSpot contacts when Social Intents live chats close
By understanding what questions your visitors are asking and following up using multiple channels, you can turn casual visitors into happy customers. This Zapier integration adds new contacts or updates existing contacts in HubSpot when live chats end in Social Intents, so you can track conversations and know how to follow up with website visitors.
How this Social Intents - HubSpot integration works
- A live chat is closed in Social Intents
- Zapier adds or updates the contact information in HubSpot
Apps involved
- Social Intents
- HubSpot
Add new leads in Salesforce when Social Intents live chats close
By making sure your customer support and sales are aligned, your entire team can work more effectively and close more sales. This Zapier integration adds new leads in Salesforce when Social Intents live chats close, so your teams will always be up-to-date.
How this Social Intents - Salesforce integration works
- A live chat is closed in Social Intents
- Zapier adds a lead in Salesforce
Apps involved
- Social Intents
- Salesforce
Add new Social Intents chat contacts to a MailChimp list
Following up with your website visitors is key to improving customer service and increasing sales. With this Social Intents - MailChimp integration, you can add anyone who has chatted with you as a new subscriber to a MailChimp mailing list. Send these new subscribers customer service surveys, coupons, or on-boarding emails and help grow your business.
How this Social Intents - MailChimp integration works
- A live chat is closed in Social Intents
- Zapier adds this contact as a MailChimp list subscriber
Apps involved
- Social Intents
- MailChimp
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Social Intents Integration Details
Launched on Zapier October 21, 2018
Zapier combines Triggers (like "Chat Closed") and Actions (like "Create Campaign") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.
The following Social Intents Triggers, Searches, and Actions are supported by Zapier:
Triggers when a chat is closed by an agent.
Triggers when a new offline message is received.
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