Social Intents

Social Intents Integrations

  • Log new Social Intents closed chats on Google Sheets

    Social Intents helps you engage with your customers using live chat on your website, but sometimes you want the whole team to see how you're doing, who's chatting, and what questions they are asking. If your team wants to share this information, you can use this Zapier integration to add rows in a Google Sheets spreadsheet automatically when a new chat ends. It's a great way to see completed chat histories and gather leads.

    How this Social Intents - Google Sheets integration works

    1. A Social Intents live chat is closed
    2. Zapier adds a row in a Google Sheets doc

    Apps involved

    • Social Intents
    • Google Sheets
  • Send Gmail emails for new offline messages in Social Intents

    Always follow up immediately with existing customers and potential leads with automation. Once activated, this Zapier integration sends new emails from your Gmail account when you receive offline messages in Social Intents automatically.

    How this Social Intents - Gmail integration works

    1. A new offline message is received in Social Intents
    2. Zapier sends an email from your Gmail account

    Apps involved

    • Social Intents
    • Gmail
  • Add new HubSpot contacts when Social Intents live chats close

    By understanding what questions your visitors are asking and following up using multiple channels, you can turn casual visitors into happy customers. This Zapier integration adds new contacts or updates existing contacts in HubSpot when live chats end in Social Intents, so you can track conversations and know how to follow up with website visitors.

    How this Social Intents - HubSpot integration works

    1. A live chat is closed in Social Intents
    2. Zapier adds or updates the contact information in HubSpot

    Apps involved

    • Social Intents
    • HubSpot
  • Add new leads in Salesforce when Social Intents live chats close

    By making sure your customer support and sales are aligned, your entire team can work more effectively and close more sales. This Zapier integration adds new leads in Salesforce when Social Intents live chats close, so your teams will always be up-to-date.

    How this Social Intents - Salesforce integration works

    1. A live chat is closed in Social Intents
    2. Zapier adds a lead in Salesforce

    Apps involved

    • Social Intents
    • Salesforce
  • Add new Social Intents chat contacts to a MailChimp list

    Following up with your website visitors is key to improving customer service and increasing sales. With this Social Intents - MailChimp integration, you can add anyone who has chatted with you as a new subscriber to a MailChimp mailing list. Send these new subscribers customer service surveys, coupons, or on-boarding emails and help grow your business.

    How this Social Intents - MailChimp integration works

    1. A live chat is closed in Social Intents
    2. Zapier adds this contact as a MailChimp list subscriber

    Apps involved

    • Social Intents
    • MailChimp
  • Add new Infusionsoft contacts from Social Intents closed live chats.

    If you're using Infusionsoft, you know how valuable it is to have all of your leads in your app. This Zapier integration will push all of your Social Intents closed chat contacts into Infusionsoft as new or updated contacts. You'll always be able to follow up with anyone you've live chatted with right from Infusionsoft.

    How this Social Intents - Infusionsoft integration works

    1. A Social Intents live chat is closed
    2. Zapier adds or updates a lead in Infusionsoft

    Apps involved

    • Social Intents
    • Infusionsoft
  • Add new Pipedrive contacts when Social Intents chats close

    Manually adding all of your deals in your Pipedrive CRM can take a lot of effort espeically when you have deals coming right from your customer service channels like live chat. This Zapier integration automatically adds Social Intents live chat contacts to Pipedrive as a person so their contact details are saved without any copy or paste needed.

    How this Social Intents - Pipedrive integration works

    1. A live chat is closed in Social Intents
    2. Zapier adds a person in Pipedrive

    Apps involved

    • Social Intents
    • Pipedrive
  • Subscribe new Social Intents chat contacts to an ActiveCampaign list

    Reaching out to your website visitors after they've live chatted with you can be difficult. With this Zapier integration, you can add or update Social Intents live chat leads to an ActiveCampaign mailing list. Follow up with these subscribers with nurturing campaigns, special discounts, or welcome emails.

    How this Social Intents - ActiveCampaign integration works.

    1. A live chat is closed in Social Intents
    2. Zapier adds or updates this contact in ActiveCampaign

    Apps involved

    • Social Intents
    • ActiveCampaign
  • Add new Social Intents closed chat contacts to Constant Contact

    Tired of manually adding contacts from Social Intents to Constant Contact? This Zapier integration will push all of your Social Intents closed chat contacts into Constant Contact as new contacts automatically. Save time and put your list building on auto-pilot.

    How this Social Intents - Constant Contact integration works

    1. A live chat is closed in Social Intents
    2. Zapier adds this contact in Constant Contact

    Apps involved

    • Social Intents
    • Constant Contact
  • Create new Trello cards when Social Intents chats close

    To provide great customer service, it's important to follow up with customers in a timely manner. Use this Zapier integration to create Trello cards with every closed chat so you can organize and follow up with customers quickly and accurately.

    How this Social Intents - Trello integration works

    1. A Social Intents live chat is closed
    2. Zapier creates a new card on a specific Trello list

    Apps involved

    • Social Intents
    • Trello
  • Create leads on Close.io for Social Intents closed live chats

    Are you having trouble following up with every new customer from every customer service channel? This can be daunting. This Social Intents - Close.io integration will create new leads on Close.io for Social Intents closed chat contacts. You'll never miss another opportunity to close leads you've live chatted with.

    How this Social Intents - Close.io integration works

    1. A Social Intents live chat is closed
    2. Zapier adds or updates a lead in Close.io

    Apps involved

    • Social Intents
    • Close.io
  • Add new Social Intents chat contacts as new Mad Mimi audience members

    Making sure all of your live chat contacts are moved into your email marketing tool can be a lot of work. With this Social Intents - Mad Mimi integration, that problem is solved. This Zapier integration adds your Social Intents closed chat leads to your Mad Mimi audience.

    How this Social Intents - Mad Mimi integration works

    1. A live chat is closed in Social Intents
    2. Zapier adds this contact as a Mad Mimi audience member

    Apps involved

    • Social Intents
    • Mad Mimi
  • Add new Social Intents chat contacts as new EmailOctopus subscribers

    Want to follow up with customers who've contacted you on live chat? Remove the need to manually copy leads into your email list with the Social Intents - EmailOctopus integration. This Zapier integration adds your Social Intents closed chat contacts as new EmailOctopus subscribers.

    How this Social Intents - EmailOctopus integration works

    1. A live chat is closed in Social Intents
    2. Zapier adds this contact as an EmailOctopus subscriber

    Apps involved

    • Social Intents
    • EmailOctopus
  • Add new Social Intents closed chat leads to Drip

    Making sure that all of your leads make it into your Drip email campaigns is key to increasing conversion rates and using email sequences effectively. This Zapier integration enables you to automatically add or update Social Intents closed live chat leads to your Drip subscribers list.

    How this Social Intents - Drip integration works

    1. A Social Intents live chat is closed
    2. Zapier adds lead to Drip

    Apps involved

    • Social Intents
    • Drip
  • Add new Social Intents chat contacts to ConvertKit

    Following back up with website visitors who have live chatted with you is key to turning warm leads into customers. With this Social Intents - ConvertKit integration, you can add anyone who has chatted with you as a new subscriber to a ConvertKit sequence. Send theses new subscribers drip emails to nurture them or send on-boarding sequences to convert more leads into sales.

    How this Social Intents - ConvertKit integration works

    1. A live chat is closed in Social Intents
    2. Zapier adds this contact as a ConvertKit subscriber

    Apps involved

    • Social Intents
    • ConvertKit

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Social Intents Integration Details
Beta

Launched on Zapier April 26, 2018

Zapier combines Triggers (like "New Offline Message") and Actions (like "Create Campaign") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.

The following Social Intents Triggers, Searches, and Actions are supported by Zapier:

New Offline Message

Triggers when a new offline message is received.

Chat Closed

Triggers when a chat is closed by an agent.

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Social Intents lets you live chat with your customers in real-time to provide exceptional service.