ServiceNow + ServiceNow + CloudBlue Commerce

Renew CloudBlue Commerce orders from new records in ServiceNow

If you need to renew orders for your customers, this integration can help connect your tools. Once active, a user can create an incident in ServiceNow system for order renewal , and Zapier will automatically post a renewal request to CloudBlue Commerce.

When this happens...
New RecordTriggers when a new record is created.
TriggerPolling
automatically do this...
Renew OrderRenews the existing subscription in CloudBlue Commerce. A new Renew Order is placed in CloudBlue Commerce for the subscription linked with the provided Order Number.
ActionWrite
then do this!
Update RecordUpdates an existing record in a table.
ActionWrite

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More things you can do with ServiceNow and CloudBlue Commerce

Discover other triggers and actions you can use with ServiceNow and CloudBlue Commerce

- Table
  Required
Trigger
Polling
Try It
- File
  Required
- Table
  Required
Action
Write
- Table
  Required
Action
Write
- Filename
  Required
Action
Search
- Table
  Required
Action
Search or write

- Subscription_status
Trigger
Polling
Try It
New or Updated Plan Category
Triggers when a plan category is created or updated in CloudBlue Commerce.
Trigger
Polling
Try It

New Customer
Triggers when a customer is created in CloudBlue Commerce.
Trigger
Polling
Try It
Updated Customer User
Triggers when a customer user information is updated in CloudBlue Commerce.
Trigger
Polling
Try It
- Report Title
  Required
- Notify By Email
  Required
- Report Type
  Required
Action
Write
- Order Number
  Required
- Payment Method ID
  Required
- PaymentMethodNote
- Release The Payment Document
  Required
- Item ID
  Required
- Quantity
  Required
Action
Write
- Provider Account ID
  Required
- Customer Name
  Required
- External Identifier
  Required
- Customer Address 1
  Required
- Customer Address Line 2
- City
- Region
- Postal Code
  Required
- Customer Country Code
  Required
- Customer locale
- Customer Admin Email
  Required
- Customer Admin First Name
  Required
- Customer Admin Last Name
  Required
- Customer Admin Contact Number
  Required
- Customer Billing Contact Email
- Customer Billing Contact First Name
- Customer Billing Contact Last Name
- Customer Billing Contact Number
- Customer Technical Contact Email
- Customer Technical Contact First Name
- Customer Technical Contact Last Name
- Customer Techinical Contact Number
- AdminCreationNote
- Create Admin User
  Required
Action
Write
- User ID
  Required
Action
Write
- Customer ID
  Required
- Payment Method ID
  Required
- PaymentMethodNote
- Release The Payment Document
  Required
- External Identifier
  Required
- Parameters
- Service Plan ID
  Required
- Subscription Period Unit
  Required
- Subscription Period Duration
  Required
- Setup Price of Service Plan
- Recurring Price of Service Plan
- Renewal Price of Service Plan
- Transfer Price of Service Plan
- Item ID
  Required
- Quantity
  Required
- Setup Price
- Recurring Price
- Overuse Price
Action
Write
- Customer ID
- User ID
  Required
- Customer User login ID
- Customer User Password
- Customer User Email
- Customer User Given Name
- Customer User Family Name
- Customer User contact number
- Customer User phone number
- Customer User Fax
- Customer User Street Address
- Customer User Address Line 2
- Customer User Country Code
- Customer User Postal Code
- City of Customer User
- Customer User Region
- Customer User locale
- Customer User IsDisabled
Action
Write
- Customer ID
- User ID
- User Type
Action
Search
- Search by
- External Identifier/Order Number
Action
Search

- Table
  Required
Trigger
Polling
Try It
- Table
  Required
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Table
  Required
Action
Search
- Plan_id
Trigger
Polling
Try It
New RDE Report
Triggers when a rated data report is generated in CloudBlue Commerce.
Trigger
Polling
Try It
- Order_type
- StatusForOrderTypeNote
- Provisioning_status
Trigger
Polling
Try It
New Customer User
Triggers when a customer user is created in CloudBlue Commerce.
Trigger
Polling
Try It
Updated Customer
Triggers when a customer information is updated in CloudBlue Commerce.
Trigger
Polling
Try It
- Order Number
  Required
- Refund Type
  Required
Action
Write
- Order Number
  Required
- Change State To
  Required
- Comment
Action
Write
- Customer Account ID
  Required
- Customer User login ID
  Required
- Customer User Password
  Required
- Customer User Email
  Required
- Customer User Given Name
  Required
- Customer User Family Name
  Required
- Customer User Street Address
  Required
- Customer User Address Line 2
- Customer User Country Code
  Required
- Customer User Postal Code
  Required
- Create Admin User
  Required
- Customer User contact number
- Customer User phone number
  Required
- Customer User Fax
- City of Customer User
- Customer User locale
- Customer User Region
Action
Write
- Order Number
  Required
- Subscription Period Duration
- Subscription Period Unit
- SubPeriodNote
- Payment Method ID
  Required
- PaymentMethodNote
- Release The Payment Document
  Required
Action
Write
- Id
  Required
- Customer Name
- Customer Address 1
- Customer Address Line 2
- City
- Region
- Postal Code
- Customer Country Code
- Customer locale
- Customer Admin Email
- Customer Admin First Name
- Customer Admin Last Name
- Customer Admin Contact Number
- Customer Billing Email
- Customer Billing First Name
- Customer Billing Last Name
- Customer Business Contact Number
- Customer Technical Email
- Customer Technical First Name
- Customer Technical Last Name
- Customer Technical Contact Number
Action
Write
- Customer External ID
- Customer Account ID
Action
Search
- External Identifier
- Order Number
Action
Search
- Search by
- External Identifier/Order Number
Action
Search

About ServiceNow

ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).

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Related categories

Developer Tools

Premium

About CloudBlue Commerce

CloudBlue is a modular, scalable, extensible and secure carrier-grade platform that enables the profitable, end-to-end delivery of services, including onboarding, automation, aggregation, distribution, go-to-market and support.

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Related categories

App Builder

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Zapier Forms

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

ServiceNow + ServiceNow + CloudBlue Commerce

ServiceNow + ServiceNow + CloudBlue Commerce

Renew CloudBlue Commerce orders from new records in ServiceNow

More things you can do with ServiceNow and CloudBlue Commerce

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