Mavenoid + ServiceNow
Create ServiceNow incidents for new completed conversations in Mavenoid
Using ServiceNow to track your support requests and Mavenoid for self-service and live support? This Zapier automation creates an incident in ServiceNow when the customer completes a new session in the Mavenoid product assistant. It includes a full transcript of the customer's conversation, so your support team can follow up with the customer and analyze support requests.
Using ServiceNow to track your support requests and Mavenoid for self-service and live support? This Zapier automation creates an incident in ServiceNow when the customer completes a new session in the Mavenoid product assistant. It includes a full transcript of the customer's conversation, so your support team can follow up with the customer and analyze support requests.
- When this happens...Session Transcript Ready
Triggers when a transcript is created for a completed session.
- automatically do this!Create Record
Triggers when a new record is created.
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