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Mavenoid + ServiceNow

Create ServiceNow incidents for new completed conversations in Mavenoid

Using ServiceNow to track your support requests and Mavenoid for self-service and live support? This Zapier automation creates an incident in ServiceNow when the customer completes a new session in the Mavenoid product assistant. It includes a full transcript of the customer's conversation, so your support team can follow up with the customer and analyze support requests.

Using ServiceNow to track your support requests and Mavenoid for self-service and live support? This Zapier automation creates an incident in ServiceNow when the customer completes a new session in the Mavenoid product assistant. It includes a full transcript of the customer's conversation, so your support team can follow up with the customer and analyze support requests.

  1. When this happens...
    MavenoidMavenoid
    Session Transcript Ready

    Triggers when a transcript is created for a completed session.

    TriggerInstant
  2. automatically do this!
    ServiceNowServiceNow
    Create Record

    Creates a new record in a table.

    ActionWrite
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Supported triggers and actions

What does this mean?
mavenoid logo
mavenoid logo

About Mavenoid

Mavenoid combines self-service and live support in one, so companies can effortlessly support their customers in every step. From installing, to using, to troubleshooting their products.

Related categories

  • Customer Support
servicenow logo
servicenow logo

About ServiceNow

ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).

Related categories

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