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ServiceNow + Slack + Filter by Zapier

Post Slack channel messages for new high-priority ServiceNow incidents

Want to notify your IT team whenever a new high-priority incident is created? With this integration activated, Zapier will post a message to a Slack channel of your choice whenever a new ServiceNow incident is created with a Priority of 1 or 2. That way, your team can jump on those high-priority issues immediately.

Want to notify your IT team whenever a new high-priority incident is created? With this integration activated, Zapier will post a message to a Slack channel of your choice whenever a new ServiceNow incident is created with a Priority of 1 or 2. That way, your team can jump on those high-priority issues immediately.

  1. When this happens...
    ServiceNowServiceNow
    New Record

    Triggers when a new record is created.

    TriggerScheduled
  2. automatically do this...
    Filter by ZapierFilter by Zapier
    Only continue if...

    Set up rules to specify when this Zap can continue running.

    ActionFilter
  3. then do this!
    SlackSlack
    Send Channel Message

    Triggers when a new message is posted to a specific #channel you choose.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • TableRequired

    Trigger
    Scheduled
    Try It
    • TableRequired

    Action
    Write
    • Welcome

    Action
    Write
    • TableRequired

    Action
    Search
    • TableRequired

    Action
    Write
    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • TableRequired

    Action
    Search or write
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About ServiceNow

ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).
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About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.

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