ServiceNow + Simplesat + Filter by Zapier
ServiceNow + Simplesat + Filter by Zapier
ServiceNow + Simplesat integrations
Create ServiceNow records for new neutral or negative feedback in Simplesat
This Zapier template creates a record in ServiceNow whenever there is new neutral or negative feedback in Simplesat. This way you can keep all of your ServiceNow data up-to-date with Simplesat survey responses and close the loop on customer feedback by responding to negative feedback as soon as possible.
- When this happens...New FeedbackTriggers when new feedback is received.
- automatically do this...Only continue if...Set up rules to specify when this Zap can continue running.
- then do this!Create RecordTriggers when a new record is created.
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Discover other triggers and actions you can use with Simplesat, Filter by Zapier, and more
- New Feedback
Triggers when new feedback is received.
Try ItTriggerInstant - Survey API endpointRequired
- Customer name
- Customer emailRequired
- Customer company
- Team member ID
- Team member name
- Team member email
- Ticket ID
- Ticket subject
ActionWrite- IdRequired
ActionSearch- IdRequired
ActionSearch
- external_id
- Name
- EmailRequired
- Company
- Custom attributes
- Tags
ActionWrite- external_id
- Name
- EmailRequired
- Custom attributes
ActionWrite- IdRequired
ActionSearch- Only continue if...Required
ActionFilter
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About Simplesat
Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.
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Zapier Forms
App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
About Filter by Zapier
Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.
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