When this happens...
GitLabNew Issue Event

It's important to stay on top of your IT workflows, but how many emails and meetings does that take? This Zap saves you time and effort, automatically creating new ServiceNow records whenever a new issue is opened, updated, or closed in GitLab. Maintain your communication loop without the hassle of endless email threads or, even worse, endless meetings.

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When this happens...
then do this!
New Commit

Trigger when a commit is made on the specified project.

Create Issue

Creates a new issue.

New Issue Event

Triggers on issue events, e.g. when an issue is opened, updated, or closed.

Create Record

Creates a new record in a table.

New Merge Request Event

Triggers on an open, merge, or close merge request event.

Update Record

Updates an existing record in a table.

New Record

Triggers when a new record is created.

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GitLab is an open source code collaboration tool with a rich feature set including management of repositories, reviewing tools, issue tracking, activity feeds and much more.

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ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).

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