Document360 + ServiceNow

Document360 + ServiceNow integrations

Create Document360 articles from ServiceNow incidents

Want to create a knowledge base article in Document360 whenever a new high-priority incident is created? With this integration activated, Zapier will create an article in Document360 of your chosen category whenever a new ServiceNow incident is created. That way, your team can document those high-priority issues immediately.

When this happens...
New RecordTriggers when a new record is created.
TriggerPolling
automatically do this!
Create a DocumentCreate document from text in Document360
ActionWrite

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More things you can do with ServiceNow and Document360

Discover other triggers and actions you can use with ServiceNow and Document360

- Table
  Required
Trigger
Polling
Try It
- File
  Required
- Table
  Required
Action
Write
- Table
  Required
Action
Write
- Filename
  Required
Action
Search
- Table
  Required
Action
Search or write

- Version
  Required
- Language
  Required
- Article
  Required
- Text to Append
  Required
Action
Write
- Version
  Required
- Language
  Required
- Search Term
  Required
Action
Search

- Table
  Required
Trigger
Polling
Try It
- Table
  Required
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Table
  Required
Action
Search
New Article
Triggers when a new article is created.
Trigger
Instant
Try It
- Title
  Required
- Content
  Required
- Version
  Required
- Language
  Required
- Category
  Required
- Publish
Action
Write
- Version
  Required
- Language
  Required
- Search Term
  Required
- Title
  Required
- Content
  Required
- Category
  Required
- Publish
Action
Search or write

About Document360

Document360 is a cloud-based help desk solution that enables users in businesses across various industries to create, collaborate and publish self-service knowledge bases for their products.

HelpHelp

Related categories

Customer Support

About ServiceNow

ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).

HelpHelp

Related categories

Developer Tools

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