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How Zapier works
Zapier makes it easy to integrate Salesforce with Zoom - no code necessary. See how you can get setup in minutes.
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Salesforce
Salesforce
1. Choose trigger event
Zoom
Zoom
2. Choose action
1. Select the event
Setup
Test
Salesforce
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "New Case Attachment" from Salesforce.
Add your action
An action happens after the trigger—such as "Create Meeting" in Zoom.
You’re connected!
Zapier seamlessly connects Salesforce and Zoom, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
New Case Attachment
Triggers when a new Attachment is added to a case.
Create a new record or update an existing record in your app.
Meeting ID
Required
Deletion Type
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Update Zoom Meeting
This action updates a Zoom meeting. The user will provide the meeting ID as a required field and the agenda and alternative hosts as optional fields.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Meeting Type
Required
Meeting or Webinar ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Meeting UUID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
For AI agents & developers
Use Salesforce and Zoom with AI agents and code
Beyond Zap workflows. Call Salesforce and Zoom actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose Salesforce and Zoom actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Add Contact to Campaign
Create Meeting
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Customers have created over 25 million Zaps on the platform
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The average user takes less than 6 minutes to set up a Zap
Connect Salesforce and Zoom to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
Create more impactful campaigns with automation
Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
Provide world-class support with a little help from automation
Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
Automate your way to actionable, up-to-date data
The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
Resolve incidents faster with automation
Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
Learn how to automate Salesforce on the Zapier blog
Learn how to automate Zoom on the Zapier blog
Make work flow with AI
Level up your Salesforce to Zoom integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Frequently Asked Questions about Salesforce + Zoom integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Salesforce and Zoom
How can I start integrating Salesforce with Zoom?
To begin integrating Salesforce with Zoom, you need to create an account with us and choose the apps you want to connect. Then, set up the triggers and actions. For instance, when a new lead is created in Salesforce (trigger), you can automatically register them for a Zoom webinar (action).
Do I need any technical skills to integrate Salesforce and Zoom using your platform?
No technical skills are required to integrate Salesforce and Zoom on our platform. Our user-friendly interface allows you to set up triggers like 'New Event in Zoom' or actions such as 'Create Case in Salesforce' without needing coding knowledge.
What types of triggers can I use from Salesforce?
You can use various triggers from Salesforce such as 'New Contact', 'New Opportunity', or 'Updated Record'. These triggers then initiate actions in Zoom or other connected apps based on your configuration.
Can I customize the data that gets transferred between Salesforce and Zoom?
Absolutely! You have full control over customizing what data is transferred. When setting up an action, for example, sending a follow-up email through Zoom Webinar after a Salesforce trigger, you can map specific data fields accordingly.
Are there any limitations on the number of integrations between these apps?
There are no strict limitations on the number of integrations you can create between Salesforce and Zoom. You can set multiple workflows involving different triggers and actions as per your requirements.
Does my integration automatically sync data between both platforms?
While our integrations allow for automated workflows triggered by events in either platform, ongoing sync of all data isn't inherently automatic. You would need to configure specific triggers like 'Record Updated' in Salesforce if continuous syncing is required.
What happens if there's an error during an integration task execution?
If an error occurs during the execution of an integration task, we provide detailed logs that help identify the issue. You'll receive notifications about any errors so they can be addressed promptly without disrupting your workflow.
About Salesforce
Salesforce is a leading enterprise customer relationship manager (CRM) application.
App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
About Zoom
Zoom brings teams together to get more done in a frictionless environment. Zoom's reliable, video-first unified communications platform provides video meetings, voice, webinars, and chat across desktops, phones, mobile devices, and conference systems