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Kayako + Wufoo

Kayako + Wufoo

Kayako + Wufoo integrations

Create or update Kayako users and their cases from new entries on Wufoo

Attentive customer support begins the moment a new customer is identified. Zapier can make sure you're set up to help everyone with this integration. It will react to new form submissions you add on Wufoo, creating a new user for each one on Kayako with a new case. So you can proactively contact your users and give them an effortless customer experience.

When this happens...
New Subscription EntryTriggers when someone fills out your form.
TriggerInstant
automatically do this!
Create Conversation With a Private NoteCreates a new conversation with the first post as a private note.
ActionWrite

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More things you can do with Wufoo and Kayako

Discover other triggers and actions you can use with Wufoo and Kayako

- Form
  Required
Trigger
Polling
Try It
New Form
Triggers when you build a new form.
Trigger
Polling
Try It
- Form
  Required
Trigger
Instant
Try It
- Form_hash
  Required
Action
Write
New Conversation
Triggers whenever a new conversation is created.
Trigger
Instant
Try It

New User
Triggers when a new user account is created.
Trigger
Instant
Try It
Tag Added to Conversation
Triggers when a tag is added to a conversation.
Trigger
Instant
Try It

Tag Added to User
Triggers when a tag is added to a user.
Trigger
Instant
Try It
- Conversation ID
  Required
- Tags
  Required
Action
Write
- User
  Required
- Tags
  Required
Action
Write
- Requester
  Required
- Conversation Subject
  Required
- Private Note Contents
  Required
- Assigned Team
- Assignee
- Type
- Status
- Priority
- Conversation Form
- Tags
Action
Write
- Organization Name
  Required
- Tags
- Email Domains
Action
Write
- Conversation ID
  Required
- Requester
- Assigned Team
- Assignee
- Type
- Status
- Priority
- Conversation Form
- Subject
Action
Write
- User
  Required
- Tags
- Full Name
- Role
- Organization
- Teams
- Language
Action
Write
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Organization Name
  Required
- Tags
- Email Domains
Action
Search or write

- Form
  Required
Trigger
Polling
Try It
- Form_hash
Trigger
Instant
Try It
- Form_hash
  Required
Action
Write
- Form_hash
  Required
- Field_title
  Required
- Search Value
  Required
Action
Search
New Organization
Triggers when a new organization is created.
Trigger
Instant
Try It
New Reply
Triggers whenever a reply is received on a conversation (also triggered on the first post).
Trigger
Instant
Try It
Tag Added to Organization
Triggers when a tag is added to an organization in Kayako.
Trigger
Instant
Try It
- Conversation
  Required
- Private Note Contents
  Required
Action
Write
- Organization
  Required
- Tags
  Required
Action
Write
- Requester
  Required
- Mailbox
  Required
- Conversation Subject
  Required
- Message Contents
  Required
- Assigned Team
- Assignee
- Type
- Status
- Priority
- Conversation Form
- Tags
Action
Write
- Event
  Required
- Email
  Required
- Title
  Required
- Body
- Properties
- Priority
- Url
- Icon URL
- Triggered At
Action
Write
- Organization
- Full Name
  Required
- Email
  Required
- Role
  Required
- Teams
- Language
Action
Write
- Organization
  Required
- Email Domains
- Organization Name
- Tags
Action
Write
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Requester
  Required
- Conversation Subject
  Required
- Private Note Contents
  Required
- Assigned Team
- Assignee
- Type
- Status
- Priority
- Conversation Form
- Tags
Action
Search or write
- Query
  Required
- Organization
- Full Name
  Required
- Email
  Required
- Role
  Required
- Teams
- Language
Action
Search or write

About Kayako

Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.

Related categories

Customer Support

About Wufoo

Wufoo is an easy way to create and manage HTML forms.

Learn moreLearn moreHelpHelp

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Forms & Surveys

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