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Kayako + Wufoo

Create or update Kayako users and their cases from new entries on Wufoo

Attentive customer support begins the moment a new customer is identified. Zapier can make sure you're set up to help everyone with this integration. It will react to new form submissions you add on Wufoo, creating a new user for each one on Kayako with a new case. So you can proactively contact your users and give them an effortless customer experience.

Attentive customer support begins the moment a new customer is identified. Zapier can make sure you're set up to help everyone with this integration. It will react to new form submissions you add on Wufoo, creating a new user for each one on Kayako with a new case. So you can proactively contact your users and give them an effortless customer experience.

  1. When this happens...
    WufooWufoo
    New Entry

    Triggers when someone fills out your form.

    TriggerInstant
  2. automatically do this...
    KayakoKayako
    Find or Create a User

    Find or Create a User

    ActionSearch or write
  3. then do this!
    KayakoKayako
    Create Conversation With a Private Note

    Creates a new conversation with the first post as a private note.

    ActionWrite
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Supported triggers and actions

What does this mean?
kayako logo
kayako logo

About Kayako

Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.

Related categories

  • Customer Support
wufoo logo
wufoo logo

About Wufoo

Wufoo is an easy way to create and manage HTML forms.
Learn more

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