Kayako Integrations
Do More With Kayako
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Add new Shopify customers to Kayako
A happy customer is a retained customer. It doesn't take much to track them all, either. Once this integration is active, Zapier will capture every new customer you add to Shopify automatically, creating a user for them on Kayako so you can support them with any assistance they may need.
How this Shopify-Kayako integration works
- A new customer is added on Shopify
- Zapier creates a new user for them on Kayako
Apps involved
- Shopify
- Kayako
Subscribe new Kayako users to a MailChimp list
Every new user is an opportunity for engagement, if you can reach out to them. Make it easy on yourself by setting up this Zapier automation. It will trigger every time you add a new user to Kayako, subscribing them to the appropriate list on MailChimp so it's always updated, with zero effort on your part.
How this Kayako-MailChimp integration works
- A new user is added on Kayako
- Zapier subscribes them to a list on MailChimp
Apps involved
- Kayako
- MailChimp
Create or update Kayako users' timelines with new Shopify orders
The more context your support team has on your users, the better they can assist. Set up this integration, and Zapier will sort it all out for you. It will then trigger with each new order you receive on Shopify, automatically creating a new user on Kayako (or updating an existing match) with the order as a new event on their timeline.
How this Shopify-Kayako integration works
- A new order is added to Shopify
- Zapier adds a new user on Kayako, or updates one that exists
- Zapier creates an event for the user on Kayako
Apps involved
- Shopify
- Kayako
Create or update Kayako users and cases from new Typeform entries
The sooner you can begin supporting customers and their issues, the better your chances of retention. Once this integration is active, it will capture every new customer that reaches out to you via Typeform, creating a user for them on Kayako and logging their comments as a case for your team to address immediately.
How this Typeform-Kayako integration works
- A new form submission is added on Typeform
- Zapier adds a new user on Kayako
- Zapier adds a new case on Kayako
Apps involved
- Typeform
- Kayako
Add Stripe payments to a Kayako users timeline
Having a customer's Stripe history on your support records helps agents deal with each in context. Set up this automation, and Zapier will do all the work for you. It will fire off whenever a payment is received on Stripe, creating a new user or updating a match on Kayako with the payment as an event on their timeline, so you can find all this information at a glance.
How this Stripe-Kayako integration works
- A new order is received on Stripe
- Zapier creates a new user on Kayako, or updates one that exists
- Zapier adds the details from the Stripe order to the customer's timeline within Kayako
Apps involved
- Stripe
- Kayako
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Kayako Integration Details
Launched on Zapier August 24, 2016
Zapier combines Triggers (like "New Conversation") and Actions (like "Add a Private Note to a Conversation") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.
The following Kayako Triggers, Searches, and Actions are supported by Zapier:
Adds a private note to an existing conversation.
Creates a new conversation with the first post as a private note.
Creates a new event, which will show on the user's timeline.
Adds tags to an existing conversation.
Adds tags to an existing organization.
Adds tags to an existing user.
Creates a conversation with the first post as a email.
Creates a new organization.
Creates a new user account and profile.
Updates an existing conversation.
Updates an existing organization.
Updates an existing user.
Triggers whenever a new conversation is created.
Triggers when a new user account is created.
Triggers when a new organization is created.
Triggers whenever a reply is received on a conversation (also triggered on the first post).
Triggers when a tag is added to a conversation.
Triggers when a tag is added to an organization in Kayako.
Triggers when a tag is added to a user.
Finds an existing conversation.
Finds an existing organization.
Find an existing user.
Finds an existing agent user.
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