Create Kayako cases for new Trello cards
New entries for your project management platform can help support staff to ensure they follow your internal processes. This integration connects your platforms seamlessly by creating a case within Kayako with all the information from each new card you add to Trello, disseminating your data as needed.
New entries for your project management platform can help support staff to ensure they follow your internal processes. This integration connects your platforms seamlessly by creating a case within Kayako with all the information from each new card you add to Trello, disseminating your data as needed.
- When this happens...  New Card New CardTriggers when a new card is added. TriggerPollingZapier checks for new data every 15 min on the Free plan
- automatically do this!  Create Conversation With a Private Note Create Conversation With a Private NoteCreates a new conversation with the first post as a private note. ActionWriteCreate a new record or update an existing record in your app.
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 - New Board- Triggers when a new board is added. Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- ActivityRequired 
- Board ID 
- List ID 
- Card ID 
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Info 
- Board ID 
- Time Before 
- Time Before (Unit) 
- Status 
- Only cards where you're a member? 
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Board IDRequired 
- Label ID 
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Board IDRequired 
- List ID 
- Card IDRequired 
- Checklist IDRequired 
- Checklist Item NameRequired 
- Checklist Item Position 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Organization ID 
- NameRequired 
- DescriptionRequired 
- Permission Level 
- Allow Any Team Member to Join This Board? 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Board ID 
- List ID 
- Card IDRequired 
- File Attachments 
- URL Attachments 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Board IDRequired 
- From List ID 
- Card IDRequired 
- To Board ID 
- To List IDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Board ID 
- List ID 
- Card IDRequired 
- Card Name 
- Card Description 
- Overwrite Description 
- Card Start Date 
- Card Due Date 
- Due Complete 
- Card Position 
- Card Closed 
- Cover Info 
- Card Color 
- Brightness 
- Attachment ID 
- URL 
- Size 
- Location Info 
- Coordinates 
- Address 
- Location 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Board ID 
- List ID 
- Card IDRequired 
- Checklist NameRequired 
- Checklist to Copy ID 
- Checklist Items 
- Checklist Position 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Board ID 
- List ID 
- Card IDRequired 
- Comment TextRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Board IDRequired 
- NameRequired 
- Organization ID 
- Permission Level 
- Allow Any Team Member to Join This Board? 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Board IDRequired 
- Label NameRequired 
- Color 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Board IDRequired 
- List ID 
- Card IDRequired 
- Label IDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Board IDRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Board IDRequired 
- List NameRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Card IDRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Checklist IDRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Checklist IDRequired 
- Checklist Item IDRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- List IDRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Organization IDRequired 
- Board NameRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Trello Query StringRequired 
- Organization ID 
- Cards Limit 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Organization IDRequired 
- Member NameRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Board IDRequired 
- List NameRequired 
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- Organization IDRequired 
- Board NameRequired 
- DescriptionRequired 
- Permission Level 
- Allow Any Team Member to Join This Board? 
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
 - New Organization- Triggers when a new organization is created. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 - New Reply- Triggers whenever a reply is received on a conversation (also triggered on the first post). Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 - Tag Added to Organization- Triggers when a tag is added to an organization in Kayako. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- ConversationRequired 
- Private Note ContentsRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OrganizationRequired 
- TagsRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- RequesterRequired 
- MailboxRequired 
- Conversation SubjectRequired 
- Message ContentsRequired 
- Assigned Team 
- Assignee 
- Type 
- Status 
- Priority 
- Conversation Form 
- Tags 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- EventRequired 
- EmailRequired 
- TitleRequired 
- Body 
- Properties 
- Priority 
- Url 
- Icon URL 
- Triggered At 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Organization 
- Full NameRequired 
- EmailRequired 
- RoleRequired 
- Teams 
- Language 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OrganizationRequired 
- Email Domains 
- Organization Name 
- Tags 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- QueryRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- QueryRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- QueryRequired 
- RequesterRequired 
- Conversation SubjectRequired 
- Private Note ContentsRequired 
- Assigned Team 
- Assignee 
- Type 
- Status 
- Priority 
- Conversation Form 
- Tags 
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- QueryRequired 
- Organization 
- Full NameRequired 
- EmailRequired 
- RoleRequired 
- Teams 
- Language 
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- Board ID 
- List ID 
- Card ID 
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 - New Notification- Triggers when you get a new notification in Trello. Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Board IDRequired 
- Member IDRequired 
- Membership TypeRequired 
- Allow Billable Guest 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Board ID 
- List ID 
- Card IDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Board IDRequired 
- Label IDRequired 
- List ID 
- Card IDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Board IDRequired 
- Member ID(s)Required 
- List ID 
- Card IDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Board IDRequired 
- List IDRequired 
- NameRequired 
- Description 
- Label ID 
- Custom Labels 
- Card Position 
- Member ID(s) 
- Start Date 
- Due Date 
- File Attachments 
- URL Attachments 
- Checklist Name 
- Checklist Items 
- Cover Info 
- Card Color 
- Brightness 
- URL 
- Size 
- Location Info 
- Coordinates 
- Address 
- Location 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Board IDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Board IDRequired 
- List ID 
- Card IDRequired 
- Checklist IDRequired 
- Checklist Item IDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Board ID 
- List ID 
- Card ID 
- Checklist IDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- BoardRequired 
- NameRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Action IDRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Board IDRequired 
- Label NameRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Card IDRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Board IDRequired 
- List ID 
- Card ID 
- SearchRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Board IDRequired 
- List ID 
- Card IDRequired 
- Checklist IDRequired 
- SearchRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Label IDRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Member IDRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Organization IDRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Organization 
- Board 
- List Name 
- Keyword 
- Member 
- Label 
- Due Date Filter 
- Has Filter 
- Only Starred Boards 
- Open Cards Only 
- Cards Limit 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Board IDRequired 
- Label NameRequired 
- Color 
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- Board IDRequired 
- List ID 
- Card IDRequired 
- SearchRequired 
- Checklist NameRequired 
- Checklist to Copy ID 
- Checklist Items 
- Checklist Position 
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
 - New Conversation- Triggers whenever a new conversation is created. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 - New User- Triggers when a new user account is created. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 - Tag Added to Conversation- Triggers when a tag is added to a conversation. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 - Tag Added to User- Triggers when a tag is added to a user. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Conversation IDRequired 
- TagsRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- UserRequired 
- TagsRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- RequesterRequired 
- Conversation SubjectRequired 
- Private Note ContentsRequired 
- Assigned Team 
- Assignee 
- Type 
- Status 
- Priority 
- Conversation Form 
- Tags 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Organization NameRequired 
- Tags 
- Email Domains 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Conversation IDRequired 
- Requester 
- Assigned Team 
- Assignee 
- Type 
- Status 
- Priority 
- Conversation Form 
- Subject 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- UserRequired 
- Tags 
- Full Name 
- Role 
- Organization 
- Teams 
- Language 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- QueryRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- QueryRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- QueryRequired 
- Organization NameRequired 
- Tags 
- Email Domains 
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found





