New paying customers need to be supported. Set up this integration and Zapier ensures you prepare for everyone: It will trigger when new customers are added to Stripe, automatically adding them to Kayako. This makes the customer experience effortless when they need to start a conversation with your support staff, and allows you to rely on that user's existence for other workflows you have.
How this Stripe-Kayako integration works
- A new customer is added to Stripe
- Zapier adds them as a new user on Kayako
Apps involved
- Stripe
- Kayako
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Add Stripe payments to a Kayako users timeline
Having a customer's Stripe history on your support records helps agents deal with each in context. Set up this automation, and Zapier will do all the work for you. It will fire off whenever a payment is received on Stripe, creating a new user or updating a match on Kayako with the payment as an event on their timeline, so you can find all this information at a glance.
How this Stripe-Kayako integration works
- A new order is received on Stripe
- Zapier creates a new user on Kayako, or updates one that exists
- Zapier adds the details from the Stripe order to the customer's timeline within Kayako
Apps involved
- Stripe
- Kayako
Add new Stripe customers to Kayako
New paying customers need to be supported. Set up this integration and Zapier ensures you prepare for everyone: It will trigger when new customers are added to Stripe, automatically adding them to Kayako. This makes the customer experience effortless when they need to start a conversation with your support staff, and allows you to rely on that user's existence for other workflows you have.
How this Stripe-Kayako integration works
- A new customer is added to Stripe
- Zapier adds them as a new user on Kayako
Apps involved
- Stripe
- Kayako
Create Kayako users and cases for failed Stripe payments
A failed payment can quickly lead to a frustrated customer when services are discontinued. Make sure you follow up on these quickly by setting up this integration. From then on, it will trigger whenever a payment fails on Stripe, creating a Kayako user (or updating one) and logging the failure as a case for them so your team can review and address the issue immediately.
How this Stripe-Kayako integration works
- A new payment fails on Stripe
- Zapier adds a new user on Kayako
- Zapier adds a new case on Kayako
Apps involved
- Stripe
- Kayako
It's easy to connect Kayako + Stripe and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a new user account is created.
Creates a new event, which will show on the user's timeline.
Triggers whenever a new conversation is created.
Adds a private note to an existing conversation.
Triggers when someone's credit card is charged.
Creates a new conversation with the first post as a private note.
Triggers when a new event like a dispute, subscription, or transfer is added.
Creates a new customer.
Triggers when a new customer is added.
Updates a customer.
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