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Create Kayako users and cases for failed Stripe payments

  1. When this happensStep 1: New Charge

  2. Then do thisStep 2: Create Conversation With a Private Note

A failed payment can quickly lead to a frustrated customer when services are discontinued. Make sure you follow up on these quickly by setting up this integration. From then on, it will trigger whenever a payment fails on Stripe, creating a Kayako user (or updating one) and logging the failure as a case for them so your team can review and address the issue immediately.

How this Stripe-Kayako integration works

  1. A new payment fails on Stripe
  2. Zapier adds a new user on Kayako
  3. Zapier adds a new case on Kayako

Apps involved

  • Stripe
  • Kayako
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Connect Kayako + Stripe in Minutes

It's easy to connect Kayako + Stripe and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Conversation

Triggers whenever a new conversation is created.

New User

Triggers when a new user account is created.

Tag Added to Conversation

Triggers when a tag is added to a conversation.

Tag Added to User

Triggers when a tag is added to a user.

New Coupon

Triggers when you add a new Stripe coupon.

New Organization

Triggers when a new organization is created.

New Reply

Triggers whenever a reply is received on a conversation (also triggered on the first post).

Tag Added to Organization

Triggers when a tag is added to an organization in Kayako.

New Charge

Triggers when someone's credit card is charged.

New Customer

Triggers when a new customer is added.

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