When this happens...
StripeNew Charge
Then do this...
KayakoCreate Event

Having a customer's Stripe history on your support records helps agents deal with each in context. Set up this automation, and Zapier will do all the work for you. It will fire off whenever a payment is received on Stripe, creating a new user or updating a match on Kayako with the payment as an event on their timeline, so you can find all this information at a glance.

How this Stripe-Kayako integration works

  1. A new order is received on Stripe
  2. Zapier creates a new user on Kayako, or updates one that exists
  3. Zapier adds the details from the Stripe order to the customer's timeline within Kayako

Apps involved

  • Stripe
  • Kayako

Why Zapier?


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It's easy to connect Kayako + Stripe and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New User

Triggers when a new user account is created.

Create Event

Creates a new event, which will show on the user's timeline.

New Conversation

Triggers whenever a new conversation is created.

Add a Private Note to a Conversation

Adds a private note to an existing conversation.

New Charge

Triggers when someone's credit card is charged.

Create Conversation With a Private Note

Creates a new conversation with the first post as a private note.

New Event

Triggers when a new event like a dispute, subscription, or transfer is added.

Create Customer

Creates a new customer.

New Customer

Triggers when a new customer is added.

Update Customer

Updates a customer.

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Become a Zapier Integration Partner

Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.

Stripe is a developer-friendly way to accept payments online and in mobile apps. Stripe's suite of APIs powers commerce for thousands of companies of all sizes, processing billions of dollars for businesses each year.

See Stripe Integrations