When this happens...
ShopifyNew Customer
Then do this...
KayakoCreate User

A happy customer is a retained customer. It doesn't take much to track them all, either. Once this integration is active, Zapier will capture every new customer you add to Shopify automatically, creating a user for them on Kayako so you can support them with any assistance they may need.

How this Shopify-Kayako integration works

  1. A new customer is added on Shopify
  2. Zapier creates a new user for them on Kayako

Apps involved

  • Shopify
  • Kayako
Premium
Shopify is a Premium integration on Zapier.

Why Zapier?

Free

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Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Kayako + Shopify and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Kayako
New User

Triggers when a new user account is created.

Kayako
Create Event

Creates a new event, which will show on the user's timeline.

Kayako
New Conversation

Triggers whenever a new conversation is created.

Kayako
Add a Private Note to a Conversation

Adds a private note to an existing conversation.

Shopify
New Customer

Triggers when a new customer is added to your Shopify account.

Kayako
Create Conversation With a Private Note

Creates a new conversation with the first post as a private note.

Shopify
New Paid Order

Triggers whenever a new purchase is "paid". You can choose a different order status like pending or refunded (with line item support).

Shopify
Create Customer

Creates a new customer.

Shopify
New Cancelled Order

Triggers whenever a order is "cancelled" (with line item support).

Shopify
Create Product

Creates a new product.

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Become a Zapier Integration Partner

Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.

Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.