Kayako + Shopify

Add new Shopify customers to Kayako

A happy customer is a retained customer. It doesn't take much to track them all, either. Once this integration is active, Zapier will capture every new customer you add to Shopify automatically, creating a user for them on Kayako so you can support them with any assistance they may need.

When this happens...
New Customer
Triggers when a new customer is added to your Shopify account.
TriggerScheduled
automatically do this!
Create User
Creates a new user account and profile.
ActionWrite

Start free with email

Start free with Google

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

Supported triggers and actions

What does this mean?

- BlogRequired
Trigger
Scheduled
Try It
Customer Account Enabled
Triggers when a customer account is enabled.
Trigger
Instant
Try It
New Cancelled Order
Triggers whenever a order is "cancelled" (with line item support).
Trigger
Scheduled
Try It
New Order
Triggers when a new purchase is made (only open orders) (with line item support).
Trigger
Scheduled
Try It
New Order (Any Status)
Triggers when a new purchase is made (of any order status).
Trigger
Scheduled
Try It

Updated Customer
Triggers when a customer's information is updated.
Trigger
Instant
Try It
- BlogRequired
- TitleRequired
- Author NameRequired
- ContentRequired
- Featured Image URL
- Excerpt/Summary
- Tags
- Is Published?
Action
Write

- Email
- Product
- Product Variant
- Product Quantity
- Product Title
- Product Price
- Weight in Grams
- Note
- Discount - Type
- Discount - Amount
- Discount - Code
- Additional Details
- Tags
- Shipping Address - First name
- Shipping Address - Last name
- Shipping Address - Company
- Shipping Address - Phone
- Shipping Address - Address
- Shipping Address - Address con't
- Shipping Address - City
- Shipping Address - Country
- Shipping Address - State/Province/Region
- Shipping Address - Postal/Zip code
- Billing Address - First name
- Billing Address - Last name
- Billing Address - Company
- Billing Address - Phone
- Billing Address - Address
- Billing Address - Address con't
- Billing Address - City
- Billing Address - Country
- Billing Address - State/Province/Region
- Billing Address - Postal/Zip code
Action
Write
- Email
- Product
- Product Variant
- Product Quantity
- Product Title
- Product Price
- Weight in Grams
- Note
- Discount - Type
- Discount - Amount
- Discount - Code
- Additional Details
- Tags
- Shipping Address - First name
- Shipping Address - Last name
- Shipping Address - Company
- Shipping Address - Phone
- Shipping Address - Address
- Shipping Address - Address con't
- Shipping Address - City
- Shipping Address - Country
- Shipping Address - State/Province/Region
- Shipping Address - Postal/Zip code
- Billing Address - First name
- Billing Address - Last name
- Billing Address - Company
- Billing Address - Phone
- Billing Address - Address
- Billing Address - Address con't
- Billing Address - City
- Billing Address - Country
- Billing Address - State/Province/Region
- Billing Address - Postal/Zip code
- Send Receipt
- Send Fulfillment Receipt
- Location
- Inventory Behaviour
- Financial Status
- Fulfillment Status
- Source Name
Action
Write
- ProductRequired
- TitleRequired
- Price
- Compare at Price
- SKU
- Inventory Policy
Action
Write
- ProductRequired
- Title
- Product Type
- Vendor
- Product Description
- Tags
- Price
- Images
- SKU
- Is Published?
- Publish to Point of Sale
Action
Write
- Welcome
Action
Write
- Name
- Email
Action
Search
- ProductRequired
- Product Variant TitleRequired
- Exact Match
Action
Search
- Product TitleRequired
- Product TypeRequired
- VendorRequired
- Product Description
- Tags
- Published At
- Price
- Inventory Policy
- Image URL
- More Image URLs
- SKU
- Is Published?
- Publish to Point of Sale
Action
Search or write
New Conversation
Triggers whenever a new conversation is created.
Trigger
Instant
Try It
New User
Triggers when a new user account is created.
Trigger
Instant
Try It
Tag Added to Conversation
Triggers when a tag is added to a conversation.
Trigger
Instant
Try It
Tag Added to User
Triggers when a tag is added to a user.
Trigger
Instant
Try It
- Conversation IDRequired
- TagsRequired
Action
Write
- UserRequired
- TagsRequired
Action
Write
- RequesterRequired
- Conversation SubjectRequired
- Private Note ContentsRequired
- Assigned Team
- Assignee
- Type
- Status
- Priority
- Conversation Form
- Tags
Action
Write
- Organization NameRequired
- Tags
- Email Domains
Action
Write
- Conversation IDRequired
- Requester
- Assigned Team
- Assignee
- Type
- Status
- Priority
- Conversation Form
- Subject
Action
Write
- UserRequired
- Tags
- Full Name
- Role
- Organization
- Teams
- Language
Action
Write
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- Organization NameRequired
- Tags
- Email Domains
Action
Search or write

New Customer
Triggers when a new customer is added to your Shopify account.
Trigger
Scheduled
Try It
- Abandoned Cart Age (Hours)Required
Trigger
Scheduled
Try It
New Draft Order
Triggers when a new draft order is created
Trigger
Instant
Try It
New Paid Order
Triggers when an order is paid (with line item support).
Trigger
Instant
Try It
New Product
Triggers when a new product is added to your Shopify store.
Trigger
Scheduled
Try It
- Payment Status
- Order Status
- Fulfillment Status
Trigger
Scheduled
Try It
- First NameRequired
- Last NameRequired
- Email AddressRequired
- Company Name
- Street Address
- Street Address Line 2
- City
- State
- State/Province Code
- Country
- Zip Code
- Phone
- Tags
- Note
- Accepts Marketing
- Tax Exempt
- Send E-Mail Invite
Action
Write
- LocationRequired
- ProductRequired
- Product Variant Inventory IDRequired
- Adjust Quantity By
- Set Quantity To
Action
Write
- TitleRequired
- Product TypeRequired
- VendorRequired
- Product Description
- Tags
- Published At
- Price
- Inventory Policy
- Image URL
- More Image URLs
- SKU
- Is Published?
- Publish to Point of Sale
Action
Write
- CustomerRequired
- First Name
- Last Name
- Email Address
- Tags
- Phone Number
- Note
- Tax Exempt
- Accepts Marketing
Action
Write
- ProductRequired
- Product VariantRequired
- Title
- Price
- Compare at Price
- SKU
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Product TitleRequired
Action
Search
- Name
- Email AddressRequired
- First NameRequired
- Last NameRequired
- Company Name
- Street Address
- Street Address Line 2
- City
- State
- State/Province Code
- Country
- Zip Code
- Phone
- Tags
- Note
- Accepts Marketing
- Tax Exempt
- Send E-Mail Invite
Action
Search or write
- ProductRequired
- TitleRequired
- Exact Match
- Price
- Compare at Price
- SKU
- Inventory Policy
Action
Search or write
New Organization
Triggers when a new organization is created.
Trigger
Instant
Try It
New Reply
Triggers whenever a reply is received on a conversation (also triggered on the first post).
Trigger
Instant
Try It
Tag Added to Organization
Triggers when a tag is added to an organization in Kayako.
Trigger
Instant
Try It
- ConversationRequired
- Private Note ContentsRequired
Action
Write
- OrganizationRequired
- TagsRequired
Action
Write
- RequesterRequired
- MailboxRequired
- Conversation SubjectRequired
- Message ContentsRequired
- Assigned Team
- Assignee
- Type
- Status
- Priority
- Conversation Form
- Tags
Action
Write
- EventRequired
- EmailRequired
- TitleRequired
- Body
- Properties
- Priority
- Url
- Icon URL
- Triggered At
Action
Write
- Organization
- Full NameRequired
- EmailRequired
- RoleRequired
- Teams
- Language
Action
Write
- OrganizationRequired
- Email Domains
- Organization Name
- Tags
Action
Write
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- RequesterRequired
- Conversation SubjectRequired
- Private Note ContentsRequired
- Assigned Team
- Assignee
- Type
- Status
- Priority
- Conversation Form
- Tags
Action
Search or write
- QueryRequired
- Organization
- Full NameRequired
- EmailRequired
- RoleRequired
- Teams
- Language
Action
Search or write

About Kayako

Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.

Related categories

Customer Support

About Shopify

Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.

Learn more

Related categories

eCommerce

Get started for free

You can't add more hours to the day. Zapier is the next best thing.

By signing up, you agree to Zapier's terms of service and privacy policy.

Kayako + Shopify

Add new Shopify customers to Kayako

New Blog Entry

BlogRequired

Customer Account Enabled

New Cancelled Order

New Order

New Order (Any Status)

Updated Customer

Create Blog Entry

BlogRequired

TitleRequired

Author NameRequired

ContentRequired

Featured Image URL

Excerpt/Summary

Tags

Is Published?

Create Draft Order

Email

Product

Product Variant

Product Quantity

Product Title

Product Price

Weight in Grams

Note

Discount - Type

Discount - Amount

Discount - Code

Additional Details

Tags

Shipping Address - First name

Shipping Address - Last name

Shipping Address - Company

Shipping Address - Phone

Shipping Address - Address

Shipping Address - Address con't

Shipping Address - City

Shipping Address - Country

Shipping Address - State/Province/Region

Shipping Address - Postal/Zip code

Billing Address - First name

Billing Address - Last name

Billing Address - Company

Billing Address - Phone

Billing Address - Address

Billing Address - Address con't

Billing Address - City

Billing Address - Country

Billing Address - State/Province/Region

Billing Address - Postal/Zip code

Create Order

Email

Product

Product Variant

Product Quantity

Product Title

Product Price

Weight in Grams

Note

Discount - Type

Discount - Amount

Discount - Code

Additional Details

Tags

Shipping Address - First name

Shipping Address - Last name

Shipping Address - Company

Shipping Address - Phone

Shipping Address - Address

Shipping Address - Address con't

Shipping Address - City

Shipping Address - Country

Shipping Address - State/Province/Region

Shipping Address - Postal/Zip code

Billing Address - First name

Billing Address - Last name

Billing Address - Company

Billing Address - Phone