Gmail + Help Scout Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect Gmail and Help Scout, with as many as 43 possible integrations. Are you ready to find your productivity superpowers?
Add starred Gmail messages as Help Scout conversations [Business Gmail Accounts Only]
If your customers occasionally send support requests to your Gmail instead of your support address, use this integration to create new conversations in Help Desk straight from your inbox. That way, you can have all your customer conversations in one centralized place.
How this Gmail-Help Scout integration works
- A message is starred in a Gmail inbox
- Zapier creates a conversation in Help Scout
- Help Scout
Note: This integration will only work if you have a Business Gmail account - these have custom domains. Free consumer Gmail accounts cannot be used with this integration. Read Help docs here.
Send Help Scout stats weekly via Gmail
Customer service stats shouldn't be left in the dark. Use this automation to share your progress with your manager or your team. After you set it up, Zapier will send a weekly report of a Help Scout user's stats to a designated contact via email.
How this Schedule by Zapier-Help Scout-Gmail integration works
- A weekly schedule is set
- Zapier pulls a designated Help Scout user's stats
- Zapier sends a report to a contact via email
- Schedule by Zapier
- Help Scout
It's easy to connect Gmail + Help Scout and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when you receive a new email that matches a search string you provide.
Create (but do not send) a new email message.
Triggers when you receive a new email and label it within two days.
Create and send a new email message.
Triggers when you receive a new attachment (triggers once per attachment).
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
Triggers when you receive a new email and star it within two days.
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
Triggers when a new thread starts.
Adds a note to existing conversation.
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