1.Captures order shipment
Integrate ShipStation and ecommerce order systems to capture the order reference and shipment fields for downstream lookups.
Send shipment SMS and log confirmations to sheet
Automatically monitor order shipped notifications across ShipStation, WooCommerce, Twilio, and Google Sheets. Create and update when order shipped, consent metadata is present, or tracking details are ready—so you can send tracking SMS, log send timestamps, and preserve audit trails without manual paperwork.
How this automation sends tracking SMS and preserves audit trails
When orders ship but SMS opt-in is not verified, messages get delayed and customers wait for tracking details. This automation captures shipped order signals, sends tracking SMS, and logs every attempted send in Google Sheets—so your team can respond with confidence.
ShipStationor swap with your favorite app
2.Finds matching order
Integrate WooCommerce and ecommerce order systems to find the order by reference and map phone and consent metadata for routing.
WooCommerceor swap with your favorite app
3.Filters by SMS consent
Integrate Filter by Zapier and consent rules to continue only when the SMS opt-in metadata flag is present.
Filter by Zapieror swap with your favorite app
4.Branches by billing group
Integrate Paths by Zapier and templating logic to split by billing group and apply the right tracking message template.
Paths by Zapieror swap with your favorite app
5.Sends tracking SMS
Integrate Twilio and messaging templates to send the customer-facing tracking SMS with mapped recipient phone and carrier details.
Twilioor swap with your favorite app
6.Logs send confirmation
Integrate Google Sheets and reporting tools to add a row with shipment date, order reference, tracking number, and send timestamp.
Google Sheetsor swap with your favorite app
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Streamline customer updates with automated message sends, status-based triggers, and CRM logging
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