1.Monitors new outbound message sent
Integrate Text Request and SMS event payload tools to receive the outbound message and extract sender and recipient info.
Send outbound messages to backup SMS provider for delivery
Automatically capture outbound message payloads across Text Request and Twilio. Relay messages through a secondary SMS gateway when outbound message sent, message payload received, or sender and recipient info extracted—so you can normalize phone numbers, filter duplicates, and send relayed SMS without manual delivery checks.
How this automation protects outbound SMS delivery
When new outbound messages arrive without backup routing, delivery reliability suffers and follow-up work grows. This automation normalizes phone data and filters qualifying records and then sends SMS through Twilio—so your team can avoid manual relaying.
Text Requestor swap with your favorite app
2.Normalizes phone into E.164
Integrate Formatter by Zapier and phone normalization tools to format the mapped recipient phone for sending.
Formatter by Zapieror swap with your favorite app
3.Filters qualifying records only
Integrate Filter by Zapier and dedupe rules to verify a formatted phone exists and skip duplicates or system messages.
Filter by Zapieror swap with your favorite app
4.Sends relayed SMS via Twilio
Integrate Twilio and SMS delivery routing tools to send the SMS body to the formatted To number.
Twilioor swap with your favorite app
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Streamline customer updates with automated message sends, status-based triggers, and CRM logging
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