1.Catches incoming booking payload
Integrate Webhooks by Zapier to receive the booking payload and capture submission ID, phone number, and reminder link.
Send follow-up booking reminders to customer phone numbers
Automatically monitor incoming booking payloads across Webhooks by Zapier, Zapier Tables, and Delay by Zapier. Get follow-up reminders sent when booking payloads arrive, the 1 day delay completes, or confirmation is missing—so you can send reminders, verify booking status, and skip confirmed bookings without manual follow-up.
How this automation sends booking reminders
When incoming booking payloads arrive, delays can miss the right moment and confirmed bookings can get redundant messages. This automation waits for the timing, verifies booking records and filters unconfirmed ones, and posts the reminder webhook—so your team can reduce manual follow-up.
Webhooks by Zapieror swap with your favorite app
2.Pauses for 1 day
Integrate Delay by Zapier and scheduling tools to pause processing for 1 day based on the submission timestamp.
Delay by Zapieror swap with your favorite app
3.Finds the booking record
Integrate Zapier Tables and booking databases to search for the booking reference and pull confirmation status.
Zapier Tablesor swap with your favorite app
4.Stops confirmed bookings
Integrate Filter by Zapier and workflow rules to continue only when no prior confirmation is recorded.
Filter by Zapieror swap with your favorite app
5.Posts reminder to messaging flow
Integrate Webhooks by Zapier and outbound messaging webhooks to send the reminder to the customer phone number.
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Streamline customer updates with automated message sends, status-based triggers, and CRM logging
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