1.Catches incoming webhook requests
Integrate Webhooks by Zapier and API request routing to trigger SMS processing for new inbound messages.
Send configured SMS and log delivery in database
Automatically turn webhook messages into outbound SMS across Airtable and ClickSend SMS. Create and update delivery logs when qualifying requests arrive or send IDs generate—so you can confirm delivery, track timestamps, and preserve an audit trail without manual reporting.
How this automation tracks SMS delivery proof
When qualifying inbound webhook requests arrive, delayed processing can break timely outreach and weaken your audit trail. This automation finds records, filters blocklisted contacts, sends SMS, and updates Airtable logs—so your team can prove delivery without chasing exports.
Webhooks by Zapieror swap with your favorite app
2.Finds the configured contact record
Integrate Airtable and database lookup tools to find the matching record to prepare the outbound SMS.
Airtableor swap with your favorite app
3.Filters by blocklist and sender check
Integrate Filter by Zapier and validation rules to continue only when phone and sender identifiers qualify.
Filter by Zapieror swap with your favorite app
4.Sends the configured SMS message
Integrate ClickSend SMS and messaging templates to send to the mapped phone number with the message body.
ClickSend SMSor swap with your favorite app
5.Updates sent status and creates log
Integrate Airtable and interaction logging to update sent flags and write a delivery record for audit.
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Streamline customer updates with automated message sends, status-based triggers, and CRM logging
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