1.Receives webhook payload and maps references
Integrate Webhooks by Zapier and routing tools to extract contact and order references for lookup variables.
When webhook requests arrive but reminders are not automated, participants miss key check-ins and status stays unclear. This automation catches webhook payloads, looks up contacts, and creates and updates tracking while sending staged SMS messages—so your team keeps cadence without manual follow-up.
Integrate Webhooks by Zapier and routing tools to extract contact and order references for lookup variables.
Integrate servis.ai and CRM lookup tools to retrieve phone and first name using contact and order references.
Integrate Zapier Tables and data table tools to upsert a tracking row and set status to start.
Integrate Delay by Zapier and correlation tokens to tie the wait to the correct Zapier Tables row.
Integrate SimpleTexting and SMS messaging tools to send staged messages and update tracking status for 30 60 90 days.
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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David Laderberg, VP of Sales
Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism — I think we would have died or fallen back into oblivion.
Marcelo Lebre, Co-Founder
Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.
Raphael Bochner, Founder and CIO
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Rishi Shah, CEO and Co-Founder
We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.
Allen Lai, Head of Customer Experience
We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.
Jacob Sirrs, Marketing Operations Specialist
Streamline processes, uncover new opportunities, and respond faster to change. Empower your team to get more done, without the manual work.