1.Checks for new social mentions daily
Integrate Schedule by Zapier and automation scheduling tools to run a daily check for new social mentions.
Send new social mentions directly to stakeholders' DMs
Automatically monitor new social mentions across webhooks and messaging tools. Send direct messages and log each mention when your daily check detects new mentionsβso you can reduce review delays, avoid alert fatigue, and keep a clean mention trail without manual reporting.
How this automation accelerates DM-based mention review
When the daily schedule detects new social mentions, delays can leave stakeholders reacting late. This automation monitors mentions and sends direct messages and logs recordsβso your stakeholders can review each mention without manual follow-up.
Schedule by Zapieror swap with your favorite app
2.Fetches mentions from the API
Integrate Webhooks by Zapier and API endpoints to return social mentions JSON and map fields for review.
Webhooks by Zapieror swap with your favorite app
3.Iterates mentions for processing
Integrate Looping by Zapier and automation routing tools to process each mention item one by one.
Looping by Zapieror swap with your favorite app
4.Finds matching mention record
Integrate Zapier Tables and database lookup tools to search for the external mention id and detect new mentions.
Zapier Tablesor swap with your favorite app
5.Skips mentions already logged
Integrate Filter by Zapier and dedupe logic tools to continue only for mentions not already logged.
Filter by Zapieror swap with your favorite app
6.Sends a direct message to stakeholders
Integrate Slack and stakeholder messaging tools to send a DM with mention context for quick review.
Slackor swap with your favorite app
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Create urgent task for negative social reviews by branch
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Protect brand trust with automated mention tracking, review alerts, and feedback routing
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