1.Runs every hour
Integrate Schedule by Zapier and monitoring tools to run your mention check hourly.
Send immediate team alerts for matching social mentions
Automatically monitor new social mentions on an hourly schedule across Zapier Tables and Webhooks by Zapier. Get instant Slack posts when new mentions arrive, results contain items, or mention IDs advanceβso you can triage conversations, share context, and avoid duplicate follow-up without manual monitoring.
How this automation scales your mention triage
When the hourly check is missed, new conversations can go unnoticed and response times can slip. This automation pulls newer mentions from the social mentions API, filters and normalizes results, posts them to Slack, and advances the last processed IDβso your team can triage faster.
Schedule by Zapieror swap with your favorite app
2.Finds last processed mention ID
Integrate Zapier Tables and database storage to look up the tracker record and fetch the last processed ID.
Zapier Tablesor swap with your favorite app
3.Fetches newer mentions from API
Integrate Webhooks by Zapier and social media APIs to GET newer mentions using the last processed ID as the anchor.
Webhooks by Zapieror swap with your favorite app
4.Continues only with results
Integrate Filter by Zapier and decision rules to continue only when the API response returns one or more mention items.
Filter by Zapieror swap with your favorite app
5.Normalizes mention IDs
Integrate Code by Zapier and data processing tools to extract mention IDs and the largest mention ID for downstream steps.
Code by Zapieror swap with your favorite app
6.Iterates mentions and posts to Slack
Integrate Looping by Zapier, Slack, and message formatting to post each mention to the designated team channel for triage.
Looping by Zapieror swap with your favorite app
Automate your work, your way
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
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Set up in minutes
Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.
Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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