1.Detects new mention
Integrate Determ and reputation monitoring tools to capture each new public mention and its metadata for logging.
Save brand mentions into a shared insights spreadsheet
Automatically capture new public mentions across Determ and Google Sheets. Create and update mention records when new mention arrives or mention sentiment changes or source link appearsβso you can filter sentiment and reach, track excerpts, and review PR leads without manual spreadsheet entry.
How this automation records your brand mentions
When new public mentions arrive, delayed tracking can slow PR triage and weaken campaign reporting. This automation records each Determ mention by finding or creating rows, creating or updating fields, and appending traceable timestamps and source linksβso your team can review mentions faster.
Determor swap with your favorite app
2.Finds or creates matching row
Integrate Google Sheets and spreadsheet workflows to find or create a row using source link and timestamp keys.
Google Sheetsor swap with your favorite app
3.Creates or updates mention fields
Integrate Google Sheets and reporting systems to map mention text, excerpts, sentiment, reach, language, location, and media links.
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Create daily press mention records for your team
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Create mention records for analyst review and triage
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Create urgent task for negative social reviews by branch
Your social reviews arrive untriaged, leaving branches with unresolved negative feedback. This routes items to a branch task so teams respond and reputation is restored same day.
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Import daily reviews into analytics table for marketing
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Log relevant community mentions to central mentions sheet
Your monitored community mentions go untracked, hiding product signals and support requests from marketing. Your team triages issues and acts the same day.
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Notify marketing and ops when location rating changes
Your location rating updates go untracked, leaving reputation swings unnoticed and managers without context. Notifies your marketing and ops teams so they can respond the same day.
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Notify team about negative reviews in your channel
You get low-star reviews on your business profile that leave reputation and ops leads without context to triage. It alerts the right channel so cases are acknowledged and assigned same day.
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Notify team of critical customer reviews instantly
Low-rated Google Business reviews slip by unnoticed, leaving feedback untriaged and harming local reputation. Get instant internal alerts so managers and front-desk staff can respond same day.
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Notify team of negative reviews and log them
Your survey reviews arrive without structured logging or owner assignment, leaving reputation issues untracked. Your team can triage negative reviews and respond same day.
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Post low local reviews to your team channel
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Post negative article alerts to your ops channel
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Explore all reputation monitoring automations
Protect brand trust with automated mention tracking, review alerts, and feedback routing
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Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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