1.Catches incoming call transcript payloads
Integrate Webhooks by Zapier and data parsing tools to capture the incoming transcript payloads and start screening record creation.
When call screening details arrive scattered across transcripts, delays can slow review and follow-up. This automation extracts structured fields, normalizes duration, routes by agent, and creates spreadsheet rowsβso your team can spot issues faster.
Integrate Webhooks by Zapier and data parsing tools to capture the incoming transcript payloads and start screening record creation.
Integrate ChatGPT (OpenAI) to map transcript text into screening outcomes and fields like candidate name, completion flag, and termination reason.
Integrate Formatter by Zapier and data formatting tools to convert duration metadata into consistent minutes and seconds when available.
Integrate Filter by Zapier, Paths by Zapier, and routing rules to select the matching regional worksheet path by agent identifier.
Integrate Google Sheets to create a new top row with outcome, candidate name, normalized duration, question count, and termination reason.
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Step 1
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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