1.Captures new entry from survey
Integrate Typeform and form submissions to map hidden fields and response answers to outgoing message variables.
Send review invites and thank-you messages to guests
Automatically monitor post-stay survey submissions across Typeform and messaging tools. Get immediate thank-you and reminder messages when survey responses arriveβso you can send thanks, share review links, and schedule reminders without manual follow-up.
How this automation scales guest review invites
When post-stay survey submissions are missed or delayed, review requests fall flat and reputation weakens. This automation maps survey data and templates and sends thank-you messages and scheduled review remindersβso your team captures more reviews without chasing guests.
Typeformor swap with your favorite app
2.Normalizes submission date
Integrate Formatter by Zapier and templating tools to format the submission date and populate date fields for messages.
Formatter by Zapieror swap with your favorite app
3.Finds the matching record
Integrate Zapier Tables and record lookups to match the submitted property identifier to the right template variables.
Zapier Tablesor swap with your favorite app
4.Shortens the review link
Integrate URL Shortener by Zapier and link handling to shorten the public review link for message bodies.
URL Shortener by Zapieror swap with your favorite app
5.Sends messages via sub-zap
Integrate Zapier and customer messaging to deliver SMS or email and schedule follow-up reminders based on preferences.
Email by Zapieror swap with your favorite app
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Add completed order customers to review invite campaign
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Add invoice customers to review outreach list after billing
Your new invoices often lack enrolled contacts for review invites, leaving recent customers unasked. Enroll billed customers into your review outreach list so you can invite them the same day.
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Add new local guests to review request campaign
Your guest records aren't enrolled for review outreach, leaving post-service feedback uncollected and local reputation unmanaged. Enroll eligible guests automatically so requests go out same day.
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Add paid booking customers to review request list
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Add upcoming reservation guests to review outreach list
Your calendar reservations miss guest contacts, delaying post-stay review outreach. Add guests to the review campaign automatically so managers can invite them same day.
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Create review-ready contacts and bookings from scheduled jobs
Your scheduled jobs often miss linked review contacts and booking records, causing manual steps and outreach delays. You get campaign-ready contacts and bookings so follow-up happens same day.
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Enroll checked in bookings into post stay review campaign
Your bookings that mark guests as checked in don't trigger review invites, leaving post-visit outreach inconsistent. Enroll them automatically so you start review requests the next day.
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Enroll paid guests into post-service review email journey
Your closed guest invoices often lack an immediate follow-up, causing missed reviews and lost rebooking momentum. Enroll guests into a post-service review email to capture feedback within 24 hours.
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Send 24-hour post-visit review requests to recent guests
Your reservations miss timely follow-up and many guests don't get review requests after visits. You get review requests sent within 24 hours and reservation statuses updated for next-day follow-up.
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Send approved booking details to external review aggregator
Approved bookings don't generate review prompts, leaving customer feedback sparse for campaigns. This routes booking details to a review aggregator so prompts publish quickly and improve reputation within minutes.
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Send departure review requests to guests each morning
Your departing bookings often miss review outreach, delaying guest feedback and hiding listing performance. It sends review requests to departing guests automatically so you capture feedback same day.
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Explore all review solicitation automations
Increase customer reviews with automated request sends, follow-up reminders, and response tracking
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Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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