Streamline and elevate guest ops with Zapier
Hospitality operations automation connects your tools and triggers workflows across reservation management, guest communication, booking confirmation workflows, check-in/check-out management, revenue management, and review solicitation.
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Hospitality operations automation connects your tools and triggers real-time actions across booking confirmation workflows, reservation management, check-in/check-out management, and review solicitation. Build workflows that eliminate manual work and keep your operation running without constant oversight.
Booking confirmation workflows
Speed up guest confirmations with automated booking alerts, message delivery, and calendar updates
Guest communication
Improve guest communication with automated booking messages, stay updates, and follow-up reminders
Review solicitation
Increase customer reviews with automated request sends, follow-up reminders, and response tracking
Revenue management
Improve pricing decisions with automated occupancy tracking, rate alerts, and forecast updates
Reservation management
Simplify reservation workflows with automated booking intake, calendar updates, and guest notifications
Check-in/check-out management
Simplify guest flow with automated arrival tracking, departure routing, and room status updates
Automate your work, your way
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
See how teams are automating with Zapier (and loving it!)
Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.
David Laderberg, VP of Sales
Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism — I think we would have died or fallen back into oblivion.
Marcelo Lebre, Co-Founder
Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.
Raphael Bochner, Founder and CIO
Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.
Rishi Shah, CEO and Co-Founder
We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.
Allen Lai, Head of Customer Experience
We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.
Jacob Sirrs, Marketing Operations Specialist
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Transform your hospitality ops with Zapier
Zapier helps you modernize hospitality operations with practical automation. Confirm reservations, streamline guest communication, and improve revenue workflows—and that’s just the start.
Reservation management
Reservations that move faster
Automate reservation workflows from booking to arrival. Route hotel and hospitality data from forms, inboxes, and PMS-style tools into Google Sheets, Gmail, or Slack. That means fewer manual updates and cleaner operations automation.
Automated booking confirmations
Send confirmation emails from Gmail the moment a reservation lands, so guests get details fast and staff avoid manual follow-up.
Reservation change alerts
Flag reservation edits instantly and post updates in Slack or Google Sheets, so booking errors do not spill into check-in.
Check-in task routing
Create prep tasks when arrivals are scheduled, helping teams coordinate rooms, amenities, or front desk handoffs automatically.
Guest record updates
Update guest details across Google Sheets and internal trackers when bookings change, reducing duplicate entry and missed notes.
No-show tracking
Track missed arrivals in Google Sheets and alert staff in Slack, so hotel ops can react quickly and recover revenue.
How it works
Hospitality operations automation connects your tools, detects guest, booking, and stay updates, and triggers workflows automatically. Route confirmations, send guest messages, and track revenue in real time—without manually updating records.
Step 1
Connect your tools
Integrate platforms like Google Sheets, Slack, Gmail, booking systems, and guest messaging tools to centralize hospitality data.
Step 2
Define triggers
Set conditions for new reservations, booking changes, check-in times, guest messages, or review requests.
Step 3
Automate & measure
Send confirmations, create tasks, update records, and continuously track guest experience improvements automatically.
Ready to automate your entire workflow?
Streamline processes, uncover new opportunities, and respond faster to change. Empower your team to get more done, without the manual work.