Dispatch and streamline your service ops with Zapier
Field service operations automation connects your tools and triggers workflows across technician scheduling, work order dispatching, customer site visit management, field service reporting, parts and equipment tracking, and service level tracking.
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Field service operations automation connects your tools and triggers real-time actions across work order dispatching, technician scheduling, service level tracking, and parts and equipment tracking. Build workflows that eliminate manual work and keep your operation running without constant oversight.
Technician scheduling
Optimize technician coverage with automated job assignments, calendar updates, and dispatch alerts
Customer site visit management
Coordinate customer site visits with automated scheduling, dispatch updates, and visit logging
Parts & equipment tracking
Track inventory and asset movement with automated stock updates, equipment requests, and low-level alerts
Field service reporting
Improve field service visibility with automated report collection, job updates, and record logging
Work order dispatching
Accelerate work order dispatching with automated job routing, technician alerts, and schedule updates
Automate your work, your way
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
See how teams are automating with Zapier (and loving it!)
Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.
David Laderberg, VP of Sales
Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism — I think we would have died or fallen back into oblivion.
Marcelo Lebre, Co-Founder
Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.
Raphael Bochner, Founder and CIO
Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.
Rishi Shah, CEO and Co-Founder
We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.
Allen Lai, Head of Customer Experience
We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.
Jacob Sirrs, Marketing Operations Specialist
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Transform your field service with Zapier
Zapier helps you run field service with less manual work and more visibility. Dispatch work faster, coordinate technician schedules, and track service performance—and that’s just the start.
Work order dispatching
Jobs reach the right tech faster
Automate dispatch workflows from intake to assignment. Route new service requests from forms or CRM records into Jobber, ServiceTitan, or Slack for faster response. Keep field service moving without manual triage.
Smart work order routing
Route each new request to the right queue by job type, area, or urgency, so dispatchers stop sorting work orders by hand.
Real-time dispatch alerts
Alert teams in Slack when high-priority jobs arrive or assignments change, so field service response starts in minutes.
Assign jobs by territory
Match incoming jobs to the right territory and create assignments automatically in Jobber or ServiceTitan for faster dispatch.
Priority service escalation
Flag urgent requests and escalate them instantly, so overdue service issues reach the right owner before SLAs slip.
Follow-up visit creation
Create return visits after incomplete jobs or failed fixes, keeping service management moving without manual re-entry.
How it works
Field service operations automation connects your tools, detects job changes and service events, and triggers workflows automatically. Dispatch crews, update work orders, and monitor service levels in real time—without manually calling techs or chasing status.
Step 1
Connect your tools
Integrate platforms like Jobber, ServiceTitan, Housecall Pro, scheduling tools, and reporting systems to centralize service data.
Step 2
Define triggers
Set conditions for new work orders, schedule changes, site visit updates, parts shortages, or SLA risks.
Step 3
Automate & measure
Send alerts, create records, update dashboards, and continuously track service performance improvements automatically.
Ready to automate your entire workflow?
Streamline processes, uncover new opportunities, and respond faster to change. Empower your team to get more done, without the manual work.