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Automate and scale your business processes with Zapier

Business process management automation connects your tools and triggers workflows across process workflow management, approval chain management, form management, feedback collection and routing, and SOP management.
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Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

Explore use cases for business owners

Business process management automation connects your tools and triggers real-time actions across form management, process workflow management, approval chain management, and SaaS management. Build workflows that eliminate manual work and keep your operation running without constant oversight.

  • Approval chain management

    Speed up approval decisions with automated request routing, approval reminders, and status updates

  • RFP response management

    Accelerate RFP response workflows with automated intake routing, stakeholder handoffs, and content updates

  • SOP management

    Simplify SOP upkeep with automated review routing, version tracking, and update alerts

  • Form management

    Simplify form operations with automated submission routing, record creation, and follow-up alerts

  • Feedback collection & routing

    Improve customer feedback flow with automated intake routing, owner assignment, and response alerts

  • SaaS management

    Control SaaS operations with automated renewal tracking, access alerts, and spend monitoring

  • Process workflow management

    Streamline business workflows with automated task routing, approval tracking, and record updates

  • Automate your work, your way

    Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.

See how teams are automating with Zapier (and loving it!)

Smart Charge America

Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.

David Laderberg, VP of Sales

Remote

Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism — I think we would have died or fallen back into oblivion.

Marcelo Lebre, Co-Founder

SweepBright

Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.

Raphael Bochner, Founder and CIO

Digioh

Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.

Rishi Shah, CEO and Co-Founder

Otter.ai

We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.

Allen Lai, Head of Customer Experience

Superhuman

We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.

Jacob Sirrs, Marketing Operations Specialist

Transform your BPM with Zapier

Zapier helps you modernize BPM without adding more busywork. Route approvals, automate workflows, and govern SaaS requests—and that’s just the start.

Approval chain management

Approvals move without delays

Automate approval routing across every business process. Send requests from forms, docs, or spreadsheets into Slack and track each decision in Airtable or monday.com. Keep BPM moving without manual follow-up.

Lead generation and management

Automated approval routing

Route each request to the right approver based on team, spend, or request type, so approvals move faster without inbox triage.

Real-time approval alerts

Alert stakeholders in Slack or Gmail the moment a request is submitted, approved, or blocked, so nothing sits unseen.

Conditional reviewer assignment

Assign reviewers automatically from Airtable or monday.com data, so each business process follows the right approval path.

Escalate stalled requests

Escalate overdue decisions to backup approvers and post reminders in Slack, reducing delays in process automation.

Approval audit trails

Log every approval step in Airtable or Google Sheets for cleaner records, easier reporting, and stronger compliance.

How it works

Business process management automation connects your tools, detects process requests and status changes, and triggers workflows automatically. Route approvals, assign tasks, and track bottlenecks in real time—without manually chasing updates.

  1. Step 1

    Connect your tools

    Integrate platforms like monday.com, Airtable, Slack, form tools, and approval systems to centralize process data.

  2. Step 2

    Define triggers

    Set conditions for new requests, approval delays, form submissions, status changes, or task handoffs.

  3. Step 3

    Automate & measure

    Send alerts, assign tasks, update records, and continuously track process efficiency improvements automatically.

Ready to automate your entire workflow?

Streamline processes, uncover new opportunities, and respond faster to change. Empower your team to get more done, without the manual work.