Streamline your review solicitation with Zapier
Automatically trigger and route review requests across bookings, visits, and customer follow-up workflows. Create and update when appointments end, stays check out, or forms are submittedβso you can collect more reviews, reach customers faster, and strengthen local reputation without manual outreach.
Automate review solicitation across your hospitality operations tools, including:
Automation templates
- Apps: Cloudbeds, NiceJobSwap with your favorite apps.
Add checked-out guests to guest review outreach list
Your checked-out guests lack review contact records, leaving post-stay outreach incomplete. Add guests to your review audience automatically so campaign managers can request feedback same day.
- Apps: Square, Formatter by Zapier, Filter by Zapier, NiceJobSwap with your favorite apps.
Add completed order customers to review invite campaign
Your completed Square orders don't automatically request reviews, so customer feedback goes uncollected and reputation growth stalls. Enroll buyers into your review campaign to boost 5βstar submissions before the next billing run.
- Apps: Service Fusion, Filter by Zapier, NiceJobSwap with your favorite apps.
Add invoice customers to review outreach list after billing
Your new invoices often lack enrolled contacts for review invites, leaving recent customers unasked. Enroll billed customers into your review outreach list so you can invite them the same day.
- Apps: Zenoti, Filter by Zapier, NiceJobSwap with your favorite apps.
Add new local guests to review request campaign
Your guest records aren't enrolled for review outreach, leaving post-service feedback uncollected and local reputation unmanaged. Enroll eligible guests automatically so requests go out same day.
- Apps: Limo Anywhere, Formatter by Zapier, NiceJobSwap with your favorite apps.
Add paid booking customers to review request list
Your paid reservations lack a review follow-up, leaving post-ride feedback uncollected. Enroll each passenger as a review contact so marketing can request feedback the same day.
- Apps: Google Calendar, Delay by Zapier, LeadConnectorSwap with your favorite apps.
Add upcoming reservation guests to review outreach list
Your calendar reservations miss guest contacts, delaying post-stay review outreach. Add guests to the review campaign automatically so managers can invite them same day.
- Apps: ServiceTitan, Google Sheets, Code by Zapier, Paths by Zapier, NiceJobSwap with your favorite apps.
Create review-ready contacts and bookings from scheduled jobs
Your scheduled jobs often miss linked review contacts and booking records, causing manual steps and outreach delays. You get campaign-ready contacts and bookings so follow-up happens same day.
- Apps: FareHarbor, Code by Zapier, Filter by Zapier, Delay by Zapier, NiceJobSwap with your favorite apps.
Enroll checked in bookings into post stay review campaign
Your bookings that mark guests as checked in don't trigger review invites, leaving post-visit outreach inconsistent. Enroll them automatically so you start review requests the next day.
- Apps: Zenoti, Filter by Zapier, HubSpotSwap with your favorite apps.
Enroll paid guests into post-service review email journey
Your closed guest invoices often lack an immediate follow-up, causing missed reviews and lost rebooking momentum. Enroll guests into a post-service review email to capture feedback within 24 hours.
- Apps: Schedule by Zapier, Formatter by Zapier, Google Sheets, Filter by Zapier, SendGridSwap with your favorite apps.
Send 24-hour post-visit review requests to recent guests
Your reservations miss timely follow-up and many guests don't get review requests after visits. You get review requests sent within 24 hours and reservation statuses updated for next-day follow-up.
- Apps: Webhooks by Zapier, Filter by Zapier, GmailSwap with your favorite apps.
Send approved booking details to external review aggregator
Approved bookings don't generate review prompts, leaving customer feedback sparse for campaigns. This routes booking details to a review aggregator so prompts publish quickly and improve reputation within minutes.
- Apps: Schedule by Zapier, Zapier Tables, Looping by Zapier, Filter by Zapier, Formatter by Zapier, Webhooks by ZapierSwap with your favorite apps.
Send departure review requests to guests each morning
Your departing bookings often miss review outreach, delaying guest feedback and hiding listing performance. It sends review requests to departing guests automatically so you capture feedback same day.
- Apps: Google Calendar, Delay by Zapier, Formatter by Zapier, TwilioSwap with your favorite apps.
Send next-day post-ride review requests to recent riders
Your completed bookings lack post-ride feedback, leaving service problems untracked and reducing reviews. Send review requests automatically so managers see results by the next day.
- Apps: Process Street, Formatter by Zapier, Webhooks by ZapierSwap with your favorite apps.
Send post-checkout survey invite to former owner immediately
Your handover checklists miss sending post-checkout surveys to former owners, causing feedback gaps and unclear property status. Teams receive feedback same day.
Automate your work, your way
Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.
What is review solicitation automation?
Review solicitation automation uses software to trigger and send review requests without manual outreach. Teams can send review invites, log request activity, and flag follow-ups when customer visits end.
COMMON REVIEW SOLICITATION CHALLENGES
Missing review opportunities after visits
Slow follow-up after customer checkouts
Manual outreach across booking and CRM tools
No unified view of review outreach
Transform your review solicitation with Zapier
Zapier helps business owners turn review solicitation into a faster, more consistent automation system. Send review requests, track outreach activity, and follow up at the right timeβand that's just the start.
Review request timing
Catch the best moment to ask
Zapier automates review request timing based on completed stays, appointments, and bookings. It can watch tools like Cloudbeds, Zenoti, and Acuity Scheduling for completed customer experiences, then kick off outreach right away. That helps you collect more reviews while the experience is still top of mind.
Post-visit review requests
Send a review request as soon as a service or stay ends, while the experience is still fresh. That shortens response time and increases review volume without extra outreach.
Checkout-based outreach
Launch review follow-up the moment a guest checks out or a rental closes. Your team no longer has to remember who should get asked next.
Appointment completion triggers
Start review solicitation when an appointment status changes to complete in Zenoti, Boulevard, or Acuity Scheduling. That keeps every finished visit from slipping through the cracks.
Booking end reminders
Prompt outreach after the scheduled end of a booking in Booqable or FareHarbor. This keeps review timing consistent even during busy operating days.
Calendar-based send windows
Use Google Calendar timing rules to delay or pace review requests around the actual service window. That creates a more natural review ask for each customer.
How it works
Review solicitation automation connects your tools, detects completed visits and follow-up moments, and triggers workflows automatically. Send requests, log outreach, and track responses in real timeβwithout manually chasing customers.
Step 1
Connect your tools
Integrate platforms like NiceJob, Cloudbeds, Zenoti, scheduling tools, and CRM tools to centralize review data.
Step 2
Define triggers
Set conditions for visit completions, guest checkouts, form submissions, or booking end times.
Step 3
Automate & measure
Send review requests, log outreach records, notify teams, and continuously track review response improvements automatically.
Ready to automate your entire workflow?
Streamline processes, uncover new opportunities, and respond faster to change. Empower your team to get more done, without the manual work.