Skip to content

Enroll checked in bookings into post stay review campaign

Automatically monitor booking updates across FareHarbor and hospitality automation tools. Enroll contacts into a post-stay review campaign when booking status updates, checked-in marker appears, or stay check-in completesβ€”so you can qualify check-ins, enroll reviewers, and wait post-stay without manual follow-up.

How this automation captures your post-stay feedback

When checked-in bookings stay unprocessed, review requests can miss the right moment and feedback volume drops. This automation monitors booking updates and flags checked-in stays and then delays and enrolls contacts into NiceJobβ€”so your team can collect reviews sooner.

  1. 1.Detect booking updated with check-in

    Integrate FareHarbor and booking triggers to watch for checked-in updates and capture booking and contact details for review outreach

    FareHarboror swap with your favorite app
  2. 2.Detect checked-in marker with JavaScript

    Integrate Code by Zapier and validation logic to detect a checked-in marker and output a true or false flag for filtering

    Code by Zapieror swap with your favorite app
  3. 3.Proceed only for confirmed check-ins

    Integrate Filter by Zapier and routing rules to continue only when the checked-in flag is true for qualifying bookings

    Filter by Zapieror swap with your favorite app
  4. 4.Wait 1 day before enrollment

    Integrate Delay by Zapier and scheduling tools to pause enrollment for 1 day so the stay timing lands correctly

    Delay by Zapieror swap with your favorite app
  5. 5.Enroll contact in review campaign

    Integrate NiceJob and review campaign tools to enroll the contact, map email and phone fields, and send them into the right review flow

    NiceJobor swap with your favorite app

Automate your work, your way

Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.

Trusted by 3.4 million companies

Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

Related automations

  • Apps: Cloudbeds, NiceJob
    Swap with your favorite apps.

    Add checked-out guests to guest review outreach list

    Your checked-out guests lack review contact records, leaving post-stay outreach incomplete. Add guests to your review audience automatically so campaign managers can request feedback same day.

  • Apps: Square, Formatter by Zapier, Filter by Zapier, NiceJob
    Swap with your favorite apps.

    Add completed order customers to review invite campaign

    Your completed Square orders don't automatically request reviews, so customer feedback goes uncollected and reputation growth stalls. Enroll buyers into your review campaign to boost 5‑star submissions before the next billing run.

  • Apps: Service Fusion, Filter by Zapier, NiceJob
    Swap with your favorite apps.

    Add invoice customers to review outreach list after billing

    Your new invoices often lack enrolled contacts for review invites, leaving recent customers unasked. Enroll billed customers into your review outreach list so you can invite them the same day.

  • Apps: Zenoti, Filter by Zapier, NiceJob
    Swap with your favorite apps.

    Add new local guests to review request campaign

    Your guest records aren't enrolled for review outreach, leaving post-service feedback uncollected and local reputation unmanaged. Enroll eligible guests automatically so requests go out same day.

  • Apps: Limo Anywhere, Formatter by Zapier, NiceJob
    Swap with your favorite apps.

    Add paid booking customers to review request list

    Your paid reservations lack a review follow-up, leaving post-ride feedback uncollected. Enroll each passenger as a review contact so marketing can request feedback the same day.

  • Apps: Google Calendar, Delay by Zapier, LeadConnector
    Swap with your favorite apps.

    Add upcoming reservation guests to review outreach list

    Your calendar reservations miss guest contacts, delaying post-stay review outreach. Add guests to the review campaign automatically so managers can invite them same day.

  • Apps: ServiceTitan, Google Sheets, Code by Zapier, Paths by Zapier, NiceJob
    Swap with your favorite apps.

    Create review-ready contacts and bookings from scheduled jobs

    Your scheduled jobs often miss linked review contacts and booking records, causing manual steps and outreach delays. You get campaign-ready contacts and bookings so follow-up happens same day.

  • Apps: Zenoti, Filter by Zapier, HubSpot
    Swap with your favorite apps.

    Enroll paid guests into post-service review email journey

    Your closed guest invoices often lack an immediate follow-up, causing missed reviews and lost rebooking momentum. Enroll guests into a post-service review email to capture feedback within 24 hours.

  • Apps: Schedule by Zapier, Formatter by Zapier, Google Sheets, Filter by Zapier, SendGrid
    Swap with your favorite apps.

    Send 24-hour post-visit review requests to recent guests

    Your reservations miss timely follow-up and many guests don't get review requests after visits. You get review requests sent within 24 hours and reservation statuses updated for next-day follow-up.

  • Apps: Webhooks by Zapier, Filter by Zapier, Gmail
    Swap with your favorite apps.

    Send approved booking details to external review aggregator

    Approved bookings don't generate review prompts, leaving customer feedback sparse for campaigns. This routes booking details to a review aggregator so prompts publish quickly and improve reputation within minutes.

  • Apps: Schedule by Zapier, Zapier Tables, Looping by Zapier, Filter by Zapier, Formatter by Zapier, Webhooks by Zapier
    Swap with your favorite apps.

    Send departure review requests to guests each morning

    Your departing bookings often miss review outreach, delaying guest feedback and hiding listing performance. It sends review requests to departing guests automatically so you capture feedback same day.

  • Explore all review solicitation automations

    Increase customer reviews with automated request sends, follow-up reminders, and response tracking

    View all

Set up in minutes

Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.

  1. Step 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

See how teams are automating with Zapier (and loving it!)

Smart Charge America

Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.

David Laderberg, VP of Sales

Remote

Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism β€” I think we would have died or fallen back into oblivion.

Marcelo Lebre, Co-Founder

SweepBright

Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.

Raphael Bochner, Founder and CIO

Digioh

Zapier gives us unlimited flexibility and creativity. With Zapier, you're like an artist with a blank canvas. I don't know what we'd do without it.

Rishi Shah, CEO and Co-Founder

Otter.ai

We don't just want to patch holes; we want to build scalable, future-proof systems. Zapier is helping us do that.

Allen Lai, Head of Customer Experience

Superhuman

We've been able to scale our operations while staying lean. Zapier lets us do more without needing more people.

Jacob Sirrs, Marketing Operations Specialist

Ready to automate your workflow securely?

Streamline processes, uncover new opportunities, and respond faster to change. Empower your team to get more done, without the manual work.