Twilio + Zendesk
Trigger phone calls in Twilio for new Zendesk tickets
Stay updated on customer support concerns with this Zendesk and Twilio automation. When a new ticket is created in Zendesk, this workflow initiates a phone call through Twilio to keep you informed on the go. Improve your response time to customer issues and ensure prompt communication without manually checking for new tickets.
Stay updated on customer support concerns with this Zendesk and Twilio automation. When a new ticket is created in Zendesk, this workflow initiates a phone call through Twilio to keep you informed on the go. Improve your response time to customer issues and ensure prompt communication without manually checking for new tickets.
- When this happens...Recent Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
- automatically do this!Call Phone
Call a number or numbers and say a message.
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