Create Zendesk ticket comments from new Twilio calls
Effortlessly connect your Twilio calls with your Zendesk support tickets using this handy workflow. Whenever a new call comes in on Twilio, a comment will be added to a Zendesk ticket, ensuring your support team stays notified and engaged in solving customer issues. Enhance your customer service experience with seamless communication and speedy response times.
Effortlessly connect your Twilio calls with your Zendesk support tickets using this handy workflow. Whenever a new call comes in on Twilio, a comment will be added to a Zendesk ticket, ensuring your support team stays notified and engaged in solving customer issues. Enhance your customer service experience with seamless communication and speedy response times.
- When this happens...New Call
Triggered when a call is finished on your Twilio number.
- automatically do this!Add Comment to Ticket
Add a Comment to an existing Ticket.
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New Phone Number
Triggered when you add a new phone number.
Try ItNew Recording
Triggered when a new recording is available on your account.
Try ItNew Transcription
Triggered when a new transcription is available on your account.
Try ItFrom NumberRequired
Alphanumeric Sender ID
To NumberRequired
MessageRequired
Media Url
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