Twilio + Zendesk
Update Zendesk users when new calls come in through Twilio
Stay on top of your customer support by updating user information in Zendesk as soon as you receive a new call in Twilio. This workflow ensures your team has the latest contact details, helping them provide better and faster support. Save time and keep your customer data up-to-date with this automatic process.
Stay on top of your customer support by updating user information in Zendesk as soon as you receive a new call in Twilio. This workflow ensures your team has the latest contact details, helping them provide better and faster support. Save time and keep your customer data up-to-date with this automatic process.
- When this happens...New Call
Triggered when a call is finished on your Twilio number.
- automatically do this!Update User
Update an existing user.
- Free forever for core features
- 14 day trial for premium features & apps
New Phone Number
Triggered when you add a new phone number.
Try ItNew Recording
Triggered when a new recording is available on your account.
Try ItNew Transcription
Triggered when a new transcription is available on your account.
Try ItFrom NumberRequired
Alphanumeric Sender ID
To NumberRequired
MessageRequired
Media Url
Send Large Messages?
