Create Zendesk ticket comments for new Twilio recordings
Effortlessly manage and document customer interactions with this Twilio and Zendesk integration. When a new recording is created in Twilio, a comment will be added to the corresponding ticket in Zendesk, ensuring all essential information is captured and readily available for your support team. Save time and improve customer service by streamlining your communication process with this efficient workflow.
Effortlessly manage and document customer interactions with this Twilio and Zendesk integration. When a new recording is created in Twilio, a comment will be added to the corresponding ticket in Zendesk, ensuring all essential information is captured and readily available for your support team. Save time and improve customer service by streamlining your communication process with this efficient workflow.
- When this happens...New Recording
Triggered when a new recording is available on your account.
- automatically do this!Add Comment to Ticket
Add a Comment to an existing Ticket.
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New Phone Number
Triggered when you add a new phone number.
Try ItNew Recording
Triggered when a new recording is available on your account.
Try ItNew Transcription
Triggered when a new transcription is available on your account.
Try ItFrom NumberRequired
Alphanumeric Sender ID
To NumberRequired
MessageRequired
Media Url
Send Large Messages?