Update Zendesk tickets when new Twilio recordings are created
Effortlessly track new Twilio recordings in your Zendesk tickets with this seamless workflow. Whenever a new recording is created in Twilio, this automation updates a corresponding ticket in Zendesk with the relevant information, ensuring your support team stays updated and can respond efficiently. Streamline your customer support process and save time by consolidating important information in one place.
Effortlessly track new Twilio recordings in your Zendesk tickets with this seamless workflow. Whenever a new recording is created in Twilio, this automation updates a corresponding ticket in Zendesk with the relevant information, ensuring your support team stays updated and can respond efficiently. Streamline your customer support process and save time by consolidating important information in one place.
- When this happens...New Recording
Triggered when a new recording is available on your account.
- automatically do this!Update Ticket
Update an existing ticket status or add comments.
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New Phone Number
Triggered when you add a new phone number.
Try ItNew Recording
Triggered when a new recording is available on your account.
Try ItNew Transcription
Triggered when a new transcription is available on your account.
Try ItFrom NumberRequired
Alphanumeric Sender ID
To NumberRequired
MessageRequired
Media Url
Send Large Messages?