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Zapier makes it easy to integrate Microsoft Outlook with PagerDuty - no code necessary. See how you can get setup in minutes.
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Microsoft Outlook
Microsoft Outlook
1. Choose trigger event
PagerDuty
PagerDuty
2. Choose action
1. Select the event
Setup
Test
Microsoft Outlook
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "Calendar Event Start" from Microsoft Outlook.
Add your action
An action happens after the trigger—such as "Add Acknowledge Event" in PagerDuty.
You’re connected!
Zapier seamlessly connects Microsoft Outlook and PagerDuty, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Create a new record or update an existing record in your app.
Shared Mailbox
Destination Folder
Required
Email ID
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Contact Folder
First Name
Required
Last Name
EmailAddresses
BusinessPhones
HomePhones
MobilePhone
JobTitle
CompanyName
Department
Business Website URL
FileAs
PersonalNotes
Street
City
State
Postal Code
Country or Region
Street
City
State
Postal Code
Country or Region
Street
City
State
Postal Code
Country or Region
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Shared Mailbox
Email ID
Required
To Email(s)
CC Email(s)
BCC Email(s)
Reply-To Email
Subject
Body Format
Body
Attachment
Action for Files Larger Than 150MB
Reply to All
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Contact to Delete
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Event
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Send From (Shared Mailbox)
Email ID
Required
To Recipients
Required
Comment
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Email ID
Required
Destination Folder
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Email ID
Required
Comment
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Send From (Shared Mailbox)
To Email(s)
Required
CC Email(s)
BCC Email(s)
Reply-To Email
Subject
Required
Body Format
Required
Body
Required
Attachments
Action for Files Larger Than 150MB
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Event
Subject
Start Date & Time
End Date & Time
All Day Event?
Is Online Meeting?
Hide attendees list?
Description
Show me as Free or Busy
The importance of the event
Merge with existing attendees?
Attendees
Categories
Location
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Stop on error
Required
HTTP Method
Required
URL
Required
Query string parameters
Additional request headers
Body
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Contact Folder
First Name
Last Name
Email
Action
This is an event a Zap performs.
Search
Find existing data in your app
Folder_info
Folder
Required
Search Terms
From Address
Start Date
End Date
Action
This is an event a Zap performs.
Search
Find existing data in your app
Shared Mailbox
Email ID
Required
Attachment ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Contact Folder
First Name
Required
Last Name
Email
BusinessPhones
HomePhones
MobilePhone
JobTitle
CompanyName
Department
Business Website URL
FileAs
PersonalNotes
Street
City
State
Postal Code
Country or Region
Street
City
State
Postal Code
Country or Region
Street
City
State
Postal Code
Country or Region
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
Integration Key
Required
Incident Key
Required
Incident Key Filter Regex
Description
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Integration Key
Required
Description
Required
Incident Key
Incident Key Filter Regex
Source URL
Source Name
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Schedule
Required
Start Time
Required
End Time
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
For AI agents & developers
Use Microsoft Outlook and PagerDuty with AI agents and code
Beyond Zap workflows. Call Microsoft Outlook and PagerDuty actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose Microsoft Outlook and PagerDuty actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Add Attendees to Calendar Event
Add Acknowledge Event
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Customers who say using Zapier has made them better at their job
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Customers have created over 25 million Zaps on the platform
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The average user takes less than 6 minutes to set up a Zap
Connect Microsoft Outlook and PagerDuty to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
Create more impactful campaigns with automation
Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
Provide world-class support with a little help from automation
Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
Automate your way to actionable, up-to-date data
The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
Resolve incidents faster with automation
Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
Learn how to automate Microsoft Outlook on the Zapier blog
Learn how to automate PagerDuty on the Zapier blog
Make work flow with AI
Level up your Microsoft Outlook to PagerDuty integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Frequently Asked Questions about Microsoft Outlook + PagerDuty integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Microsoft Outlook and PagerDuty
How can I integrate Microsoft Outlook with PagerDuty?
You can integrate Microsoft Outlook with PagerDuty using automation tools that allow you to set up triggers and actions. For instance, you might create a trigger for incoming emails in Outlook, which then sends alerts to PagerDuty.
What kind of triggers can I set up for the integration?
Common triggers include receiving specific emails in Outlook or scheduling events in the calendar. These can be used to initiate actions such as sending alerts or creating incidents in PagerDuty.
Are there specific actions I can automate when integrating with PagerDuty?
Yes, actions like creating a new incident on PagerDuty or updating an existing one can be automated when specific conditions are met through your triggers in Outlook.
Can I customize the integration workflows between these two platforms?
Certainly! We provide flexibility for you to customize workflows by choosing specific triggers and corresponding actions that match your requirements, ensuring seamless integration between Outlook and PagerDuty.
Is it possible to set notifications based on calendar events from Outlook?
Yes, you can configure triggers based on calendar events in Outlook that would prompt alert notifications through PagerDuty, keeping your team informed about critical meetings or deadlines.
What happens if an email has multiple conditions that should trigger alerts?
We allow setting up multiple conditions within a single trigger. This means an email meeting various criteria will prompt the corresponding action in PagerDuty without conflict.
How difficult is it to set up this integration?
Setting up this integration is straightforward and user-friendly. Our platform guides you through linking triggers from Outlook to desired actions in PagerDuty without needing extensive technical knowledge.
About Microsoft Outlook
Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.
