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Microsoft Teams + Wootric by InMoment

Microsoft Teams + Wootric by InMoment

Microsoft Teams + Wootric by InMoment integrations

Send Microsoft Teams channel messages for new Wootric by InMoment responses

Stay informed with your customer feedback swiftly with this workflow. When a new response is received in Wootric by InMoment, it instantly sends a channel message in Microsoft Teams. Enhance your team's responsiveness and keep everyone on the same page with customer insights through this streamlined communication process. Centralize and speed up your interactions, providing an efficient way to share essential customer feedback.

  1. When this happens...
    New Response
    New Response
    New ResponseTriggers when a new survey response is submitted.
  2. automatically do this!
    Send Channel Message
    Send Channel Message
    Send Channel MessageSends a message to an existing channel.
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More things you can do with Wootric by InMoment and Microsoft Teams

Discover other triggers and actions you can use with Wootric by InMoment and Microsoft Teams

  • Wootric by InMoment triggers, actions, and search
    Detractor Response

    Triggers when a new response is created with a low NPS score (0-6), low CSAT score (1-2) or low CES score (1-3).

    Trigger
    Instant
    Try It
  • Wootric by InMoment triggers, actions, and search
    New Response

    Triggers when a new survey response is submitted.

    Trigger
    Instant
    Try It
    • Team
      Required
    Trigger
    Polling
    Try It
    • Chat
      Required
    • Exclude messages by you?
    Trigger
    Polling
    Try It
  • Wootric by InMoment triggers, actions, and search
    Promoter Response

    Triggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).

    Trigger
    Instant
    Try It
    • Email
      Required
    • Properties
    • Last surveyed
    • External created at
    Action
    Write
    • Team
      Required
    • Channel
      Required
    • Member
    • Highlight Word
    Trigger
    Polling
    Try It
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About Microsoft Teams
Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
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About Wootric by InMoment
Wootric by InMoment collects and manages customer feedback using proven CX metrics (Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.
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