Drift Integrations
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CRM (Customer Relationship Management)Connect your apps and automate workflows
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Popular ways to use Drift workflows
Add new contacts in Drift as rows in Google Sheets
Add new contacts in Drift as rows in Google SheetsCreate Zendesk tickets when new Drift conversations close
Create Zendesk tickets when new Drift conversations closePremiumAdd new Drift conversations to a contact record in Salesforce
Add new Drift conversations to a contact record in SalesforcePremiumLog new abandoned Shopify carts as contact events on Drift
Log new abandoned Shopify carts as contact events on DriftPremium
- Conversation Manual PushTriggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.Trigger
- Conversation PushedTriggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.Trigger
- New LeadTriggers when an email address is collected from a lead.Trigger
- New ConversationTriggers when a conversation is started.Trigger
- New MessageTriggers each time a new message in a conversation is received.Trigger
- New ContactTriggers when a new contact is created through drift.identify. Unless specified by the Drift team, use the "new lead" trigger.Trigger
- User Reached GoalTriggers when a User has hit a goal within a playbook.Trigger
- User Reached Goal With Lead StageTriggers when a User reaches a Goal with a specific Lead Stage.Trigger
- Drift
Creates or updates a contact.
Scheduled
Action
- Drift
Logs an event for a contact.
Scheduled
Action
- Drift
Updates an existing contact.
Scheduled
Action
- Drift
Lookup data for an existing user by their anonymous id.
Scheduled
Action
- Drift
Lookup User information by their end user id.
Scheduled
Action
About Drift
Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
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