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Integrations

Drift Integrations

Ways to Automate Drift

Add new Drift leads to HubSpot

Add new contacts in Drift as rows in Google Sheets

Create Zendesk tickets when Drift conversations are closed

Add new Drift conversations to a contact record in Salesforce

Add new Drift leads to Salesforce

Add new leads from Drift to Marketo

Create case on Desk.com from new Drift conversations

Log new abandoned Shopify carts as contact events on Drift

Post new Drift conversations to HipChat

Send new CloudCart customers to Drift

Add or update Drift contacts from new Stripe customers

Update Salesforce contacts with new NPS responses

Add Drift events for new Salesforce tasks

Export new contacts from Privy to Drift

Send Drift NPS responses automatically to Front

Add new Drift contacts from new Poptin leads

Add Drift leads automatically to Gro CRM

Subscribe new Drift leads to Mautic

Add new, closed Drift conversations to productboard as notes

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About Drift

Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.

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Triggers

New Conversation Instant

Triggers when a conversation is started.

New Message Instant

Triggers each time a new message in a conversation is received.

New Contact Instant

Triggers when a new contact is created through drift.identify. Unless specified by the Drift team, use the "new lead" trigger.

Conversation Closed Instant

Triggers when a conversation is closed.

User Reached Goal With Lead Stage Instant

Triggers when a User reaches a Goal with a specific Lead Stage.

New Lead Instant

Triggers when an email address is collected from a lead.

User Reached Goal Instant

Triggers when a User has hit a goal within a playbook.

Searches

Find User by Anonymous Id

Lookup data for an existing user by their anonymous id.

Find User by End User Id

Lookup User information by their end user id.

Actions

Create or Update Contact From External

Creates or updates a contact.

Log Event for Contact

Logs an event for a contact.

Update Known Contact

Updates an existing contact.

What are Triggers, Searches, & Actions?

Triggers, Searches and Actions are the building blocks that power your integrations. Triggers watch for events in your apps, then kick off a sequence of Searches and Actions. Searches look up existing data, and Actions create new items. These combos—called "Zaps"—complete your tasks automatically.

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Tip Multi-Step Zaps

Try using one Trigger to send multiple Searches and Actions into motion. Multi-Step Zaps help your apps work in harmony.

Make a Multi-Step Zap

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What's a Zap?

A Zap is a connection between two apps made of a trigger and an action. Whenever the trigger event happens, Zapier will automatically make the action event happen for you!