Drift

Drift + Help Scout Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Drift and Help Scout, with as many as 37 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Drift + Help Scout and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Conversation

Triggers when a conversation is started.

Create or Update Contact From External

Creates or updates a contact.

Conversation Closed

Triggers when a conversation is closed.

Log Event for Contact

Logs an event for a contact.

User Reached Goal With Lead Stage

Triggers when a User reaches a Goal with a specific Lead Stage.

Update Known Contact

Updates an existing contact.

New Lead

Triggers when an email address is collected from a lead.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

New Customer

Triggers when a new customer is added.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

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Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

See Help Scout Integrations