Connect Drift to Freshsales Classic and automate any workflow

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

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How Zapier works

Zapier makes it easy to integrate Drift with Freshsales Classic - no code necessary. See how you can get setup in minutes.

Select a trigger from Drift

A trigger is an event that starts your Zap and runs the workflow. For example, with Drift, a trigger could be "Conversation Manual Push."

A trigger is the event that kicks off your automated workflow.

Setup an action from Freshsales Classic

An action is what takes place after the automation is triggered. For example, with Freshsales Classic, the action could be "Add Note to Contact."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Drift to Freshsales Classic

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

Connect Drift and Freshsales Classic to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Connect Drift and Freshsales Classic to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Conversation Manual Push
Triggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.
Trigger
Instant
Try It
New Lead
Triggers when an email address is collected from a lead.
Trigger
Instant
Try It
New Message
Triggers each time a new message in a conversation is received.
Trigger
Instant
Try It
User Reached Goal
Triggers when a User has hit a goal within a playbook.
Trigger
Instant
Try It
- External Id
  Required
- Email
- Attributes
- Owner Email
- Tags
Action
Write

- Email
- Attributes
- Owner Email
- Tags
- External Id
  Required
Action
Write
- End User Id
  Required
Action
Search

- Filter Name
  Required
Trigger
Scheduled
Try It
- Filter Name
  Required
Trigger
Scheduled
Try It
- Update By
  Required
- Enter Email / Contact ID
  Required
- Note Description
  Required
Action
Write
- Update By
  Required
- Enter Email / Contact ID
  Required
- Note Description
  Required
Action
Write
- Name
Action
Write
- Name
- Value 1
- Value
Action
Write
- Update By
  Required
- Enter Contact ID / Email ID / Phone NO
  Required
Action
Write
- Lead ID
  Required
Action
Write
- Update By
  Required
- Enter Email / Contact ID
  Required
Action
Write
- Update By
  Required
- Enter Email / Contact ID
  Required
Action
Write
- Email Address
  Required
Action
Search
- Email Address
  Required
- First Name
- Last Name
- Email
- Mobile Number
Action
Search or write

Conversation Pushed
Triggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.
Trigger
Instant
Try It
New Conversation
Triggers when a conversation is started.
Trigger
Instant
Try It
New Contact
Triggers when a new contact is created through drift.identify. Unless specified by the Drift team, use the "new lead" trigger.
Trigger
Instant
Try It
- Lead Stage
  Required
Trigger
Instant
Try It
- External Id
  Required
- Event Name
  Required
- Attributes
Action
Write
- User Id
  Required
Action
Search
- Filter Name
  Required
Trigger
Scheduled
Try It
- Filter Name
  Required
Trigger
Scheduled
Try It
New Task
Triggers when a new task is created.
Trigger
Scheduled
Try It
- Update By
  Required
- Enter Email / Contact ID
  Required
- Note Description
  Required
Action
Write
- Update By
  Required
- Enter Email / Contact ID
  Required
- Note Description
  Required
Action
Write
- First Name
- Last Name
- Email
- Mobile Number
Action
Write
- First Name
- Last Name
  Required
- Company Name
- Email
- Mobile Number
Action
Write
- Delete By
  Required
- Enter Email / Contact ID
  Required
Action
Write
- Update By
  Required
- Enter Email / Contact ID
  Required
Action
Write
- Update By
  Required
- Enter Email / Contact ID
  Required
Action
Write
- Account Name
  Required
Action
Search
- Find By
  Required
- Email / Phone NO
  Required
Action
Search
- Find By
  Required
- Email / Phone NO
  Required
- First Name
- Last Name
  Required
- Company Name
- Email
- Mobile Number
Action
Search or write