Microsoft Teams + Wootric by InMoment
Microsoft Teams + Wootric by InMoment
Send new Wootric by InMoment responses instantly as chat messages in Microsoft Teams
Streamline your response management process with this efficient workflow. Whenever a new response is posted in Wootric by InMoment, a chat message is subsequently sent in your Microsoft Teams. This ensures timely updates on feedback or queries received, facilitating quick action and keeping dialogue open with customers. Improve team collaboration in handling customer interactions with this smooth, real-time response system.
- When this happens...New ResponseTriggers when a new survey response is submitted.
- automatically do this!Send Chat MessageSends a message to an existing chat.
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More things you can do with Wootric by InMoment and Microsoft Teams
Discover other triggers and actions you can use with Wootric by InMoment and Microsoft Teams
- Detractor Response
Triggers when a new response is created with a low NPS score (0-6), low CSAT score (1-2) or low CES score (1-3).
Try ItTriggerInstant - New Response
Triggers when a new survey response is submitted.
Try ItTriggerInstant - TeamRequired
Try ItTriggerPolling- ChatRequired
- Exclude messages by you?
Try ItTriggerPolling
- Promoter Response
Triggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).
Try ItTriggerInstant - EmailRequired
- Properties
- Last surveyed
- External created at
ActionWrite- TeamRequired
- ChannelRequired
- Member
- Highlight Word
Try ItTriggerPolling- New Chat
Triggers when a new chat is created.
Try ItTriggerPolling
