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Choose a trigger
A trigger is the event that starts your Zap—like a "Calendar Event Start" from Microsoft Outlook.
Add your action
An action happens after the trigger—such as "Add Booking Item" in RO App.
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Zapier seamlessly connects Microsoft Outlook and RO App, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Calendar
- Time BeforeRequired
- Time Before (Unit)Required
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Shared Inbox
- Parent Folder
- Child Folder
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Parent Folder
- Child Folder
- Search termsRequired
- Note
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Shared Inbox
- Parent Folder
- Child Folder
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Event
- Merge with existing attendees?
- Attendees
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Calendar
- SubjectRequired
- Start Date & TimeRequired
- End Date & TimeRequired
- Location Name
- Sensitivity
- Attendees
- Is this an All Day Event?
- Description
- Show me as Free or Busy
- Is this an Online Meeting?
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- To Email(s)Required
- CC Email(s)
- BCC Email(s)
- Reply-To Email
- SubjectRequired
- Body FormatRequired
- BodyRequired
- Attachment
- Action for Files Larger Than 150MB
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Contact to DeleteRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Email IDRequired
- To RecipientsRequired
- Comment
- Send From
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Email IDRequired
- Comment
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- From Email
- To Email(s)Required
- CC Email(s)
- BCC Email(s)
- Reply-To Email
- SubjectRequired
- Body FormatRequired
- BodyRequired
- Attachments
- Action for Files Larger Than 150MB
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Contact Folder
- ContactRequired
- First Name
- Last Name
- EmailAddresses
- BusinessPhones
- HomePhones
- MobilePhone
- JobTitle
- CompanyName
- Department
- Business Website URL
- PersonalNotes
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Calendar
- SearchTermRequired
- Start Date & Time
- End Date & Time
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Search_info
- Search ValueRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Group email address or IDRequired
- Search Term
- Start Date & Time
- End Date & Time
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Contact Folder
- First NameRequired
- Last Name
- Email
- BusinessPhones
- HomePhones
- MobilePhone
- JobTitle
- CompanyName
- Department
- Business Website URL
- FileAs
- PersonalNotes
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- Branches
- IDs
- Statuses
- Assignees
- Client IDs
- Client Names
- Client Phones
- Created At From
- Created At To
- Modified At From
- Modified At To
- Scheduled For From
- Scheduled For To
- Ordering
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Is order or estimate?Required
- Order_idRequired
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 Get Prices Get Prices- Get prices from the account Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Created at from
- Created at to
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Sorting direction
- Authors employees Id's for filtering
- Assignee employee id's
- Deadline from
- Deadline to
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 Get UOMs (Inits of Measure) Get UOMs (Inits of Measure)- Get UOMs (Inits of Measure) Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 Get Invoice Statuses Get Invoice Statuses- Triggers when a new invoice_statuses is created. Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Names
- Phones
- Emails
- Discount Codes
- Marketing Sources
- Is Juridical
- Is Supplier
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 Locations Locations- Locations you can use in the product Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 Order Statuses Order Statuses- Order statuses you can use in the product Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Title
- Q
- Ids
- Barcodes
- Categories
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Invoice_idRequired
- MessageRequired
- Is_private
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Order_idRequired
- MessageRequired
- Is_private
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Task_idRequired
- MessageRequired
- Is_private
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Serial number of asset
- Vehicle plate number
- Group of Asset
- Brand of Asset
- Model of Asset
- Modification of Asset
- Color of Asset
- Condition of Asset
- Year of Asset
- ID of Asset owner
- Warehouse ID
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Contact nameRequired
- Contact phone
- Lead type IDRequired
- Client ID
- Manager ID
- Location ID
- Additional description
- Ad campaign
- Is urgent?
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Is order?Required
- Branch idRequired
- Order typeRequired
- Client IDRequired
- Payer ID
- Asset ID
- Ad Campaign ID
- Is urgent?
- Estimated price
- Malfunction
- Scheduled for
- Scheduled to
- Resource ID
- Due date
- Manager ID
- Assignee ID
- Manager notes
- Engineer notes
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- TitleRequired
- DescriptionRequired
- DeadlineRequired
- AssigneesRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Asset_idRequired
- Warehouse ID
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- TitleRequired
- Barcodes
- Category_idRequired
- Cost
- Uom_idRequired
- Is_labor
- Warranty
- Warranty_period
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- IdRequired
- Item_idRequired
- Quantity
- Price
- Cost
- Warranty_period
- Warranty_periodUnits
- Discount_type
- Discount_sponsor
- Discount_value
- Tax_ids
- Comment
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Is order or estimate?Required
- Order IDRequired
- Branch id
- Order type
- Client ID
- Payer ID
- Asset ID
- Ad Campaign ID
- Is urgent?
- Estimated price
- Malfunction
- Scheduled for
- Scheduled to
- Resource ID
- Due date
- Manager ID
- Assignee ID
- Manager notes
- Engineer notes
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Product_idRequired
- TitleRequired
- Description
- Barcodes
- Category_idRequired
- Article
- Code
- Uom_idRequired
- Is_serial
- Warranty
- Warranty_period
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- IdRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Product_idRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Ids
- Statuses
- Client_ids
- Client_names
- Client_phones
- Payer_ids
- Payer_names
- Payer_phones
- Managers
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Title
- Q
- Ids
- Barcodes
- Categories
- Articles
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Title
- Q
- Ids
- Barcodes
- Categories
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Branches
- IDs
- Statuses
- Assignees
- Client IDs
- Client Names
- Client Phones
- Created At From
- Created At To
- Modified At From
- Modified At To
- Scheduled For From
- Scheduled For To
- Ordering
- Branch_idRequired
- Assignee_id
- Client_idRequired
- Scheduled_forRequired
- Scheduled_to
- Resource_id
- Comment
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- TitleRequired
- Q
- Ids
- Barcodes
- Categories
- Articles
- Description
- Category_idRequired
- Article
- Code
- Uom_idRequired
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- Client Email
- Client Phone
- Client ID
- First Name
- Last Name
- Email
- Phone
- Address
- Notes
- Is supplier?
- Is juridical?
- Is conflicted?
- Marketing source
- Discount code
- Discount goods
- Discount services
- Discount materials
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
 Cancelled Calendar Event Cancelled Calendar Event- Triggers when an event is cancelled. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Shared Inbox
- Parent Folder
- Child Folder
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 New Flagged Email New Flagged Email- Triggers when a new email is flagged. Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Email IDRequired
- CategoriesRequired
- Mark as Read
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Contact Folder
- First NameRequired
- Last Name
- EmailAddresses
- BusinessPhones
- HomePhones
- MobilePhone
- JobTitle
- CompanyName
- Department
- Business Website URL
- FileAs
- PersonalNotes
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
- Street
- City
- State
- Postal Code
- Country or Region
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Email IDRequired
- To Email(s)
- CC Email(s)
- BCC Email(s)
- Reply-To Email
- Subject
- Body
- Attachment
- Action for Files Larger Than 150MB
- Reply to All
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- EventRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Email IDRequired
- Destination FolderRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Draft Email IDRequired
- Send From
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Event
- Subject
- Start Date & Time
- End Date & Time
- All Day Event?
- Is Online Meeting?
- Hide attendees list?
- Description
- Show me as Free or Busy
- The importance of the event
- Merge with existing attendees?
- Attendees
- Categories
- Location
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Contact Folder
- First Name
- Last Name
- Email
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Folder_info
- FolderRequired
- Search Terms
- From Address
- Start Date
- End Date
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Calendar
- Start Date & TimeRequired
- End Date & TimeRequired
- Select Fields
 ActionThis is an event a Zap performs.SearchFind existing data in your app
 Ad Campaigns Ad Campaigns- Ad Campaigns you can use in the product Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 Cash Flow Items Cash Flow Items- Cash flow items you can use in the product Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Sort Direction
- Types
- Branches
- Statuses
- Asset UID
- IDs
- ID Labels
- Managers
- Engineers
- Clients IDs
- Client Names
- Client Phones
- Created At from
- Created At to
- Modified At from
- Modified At to
- Done At from
- Done At to
- Closed At from
- Closed At to
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Sort Direction
- Cashbix idRequired
- Created from
- Created to
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 Get Product Categories Get Product Categories- Get Product Categories from the account Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 Get Service Categories Get Service Categories- Get Service Categories from the account Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 Get Taxes Get Taxes- Triggers when a new get_taxes is created. Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Ids
- Statuses
- Client_ids
- Client_names
- Client_phones
- Payer_ids
- Payer_names
- Payer_phones
- Managers
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 Lead Types Lead Types- Lead Types you can use in the product Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 Employees List Employees List- The list of Employees you can use in the product Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 Order Custom Fields Order Custom Fields- Triggers when a new order_custom_fields is created. Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Title
- Q
- Ids
- Barcodes
- Categories
- Articles
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- IdRequired
- Is_ServiceRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Lead_idRequired
- MessageRequired
- Is_private
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Is order or estimate?Required
- Order_idRequired
- Is_ServiceRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Branch_idRequired
- Assignee_id
- Client_idRequired
- Scheduled_forRequired
- Scheduled_to
- Resource_id
- Comment
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- First Name
- Last Name
- Email
- Phone
- Address
- Notes
- Is supplier?
- Is juridical?
- Is conflicted?
- Marketing source
- Discount code
- Discount goods
- Discount services
- Discount materials
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Branch idRequired
- Order typeRequired
- Client ID
- Asset ID
- Is urgent?
- Estimated cost
- Appearance
- Packagelist
- Malfunction
- Assigned at
- Duration
- Estimated done at
- Manager ID
- Engineer ID
- Manager notes
- Warranty date
- Kind of good
- Brand
- Model
- Serial
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Cashbox IDRequired
- Payment amountRequired
- DirectionRequired
- Cash flow item
- Client ID
- Employee ID
- Created at
- Description
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Order IDRequired
- Status IDRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- TitleRequired
- Description
- Barcodes
- Category_idRequired
- Article
- Code
- Uom_idRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Booking IDRequired
- Branch_id
- Assignee_id
- Client_id
- Scheduled_for
- Scheduled_to
- Resource_id
- Comment
- Status
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- id NameRequired
- First Name
- Last Name
- Email
- Phone
- Address
- Notes
- Is supplier?
- Is juridical?
- Is conflicted?
- Marketing source
- Discount code
- Discount goods
- Discount services
- Discount materials
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Is order or estimate?Required
- Order_idRequired
- Item_idRequired
- Assignee_idRequired
- QuantityRequired
- PriceRequired
- CostRequired
- Discount_typeRequired
- Discount_sponsorRequired
- Discount_valueRequired
- Warranty_periodRequired
- Warranty_periodUnitsRequired
- Tax_ids
- Comment
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Branches
- IDs
- Statuses
- Assignees
- Client IDs
- Client Names
- Client Phones
- Created At From
- Created At To
- Modified At From
- Modified At To
- Scheduled For From
- Scheduled For To
- Ordering
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- IdRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Task idRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Serial number of assets
- Owner ID
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Sort Direction
- Author Ids
- Assignee Ids
- Deadline from
- Deadline to
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Client Email
- Client Phone
- Client ID
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Serial number of asset
- ID of Asset owner
- Vehicle plate number
- Group of Asset
- Brand of Asset
- Model of Asset
- Modification of Asset
- Color of Asset
- Condition of Asset
- Year of Asset
- Warehouse ID
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- TitleRequired
- Q
- Ids
- Barcodes
- Categories
- Category_idRequired
- Cost
- Uom_idRequired
- Is_labor
- Warranty
- Warranty_period
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
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Connect Microsoft Outlook and RO App to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions

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