Put LiveAgent to work with AI and enterprise-grade automation
Automate smarter with LiveAgent and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.
- No-code AI automation
- Full audit trails and controls
- SOC 2 and GDPR compliant
- Easy visual workflow builder
- 9,000+ apps, 450+ AI tools
- Free tier available
Or pick an app to pair with
Manychat
Social Media Marketing
HubSpot
Marketing Automation
Mailchimp
Marketing Automation
Twilio
Phone & SMS
RingCentral
Phone & SMS
WooCommerce
eCommerce, WordPress
ActiveCampaign
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Gravity Forms
Forms & Surveys, WordPress
Google Forms
Forms & Surveys, Google
Manychat
Social Media Marketing
HubSpot
Marketing Automation
Mailchimp
Marketing Automation
Twilio
Phone & SMS
RingCentral
Phone & SMS
WooCommerce
eCommerce, WordPress
Manychat
Social Media Marketing
HubSpot
Marketing Automation
Mailchimp
Marketing Automation
Twilio
Phone & SMS
RingCentral
Phone & SMS
WooCommerce
eCommerce, WordPress
ActiveCampaign
Marketing Automation
Gravity Forms
Forms & Surveys, WordPress
Google Forms
Forms & Surveys, Google
Join millions worldwide who automate their work using Zapier
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Customer (Experimental)
Triggers when a new customer is added to system. (uses API v3).
Try ItTriggerPolling - Email AddressRequired
- Name of GroupRequired
ActionWrite- EmailRequired
- Name
- Gender
- Role
ActionWrite
- New Customer
Triggers when a new customer is added to system.
Try ItTriggerPolling - DepartmentRequired
- Email AddressRequired
- SubjectRequired
- Recipient EmailRequired
- MessageRequired
- Recipient Name
- CC Email Address
- Conversation Status
- Mail Messsage ID
- Do Not Send Mails
- Is Html Message
ActionWrite- Email AddressRequired
- Group NameRequired
ActionWrite
For builders
Let your AI safely access LiveAgent
Go beyond Zap workflows. Install Zapier in your AI to call LiveAgent actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.
No code
Install Zapier MCPCall actions in natural language with Zapier MCP
Act in LiveAgent from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · Any MCP-compatible AI
Code
Open the SDK docsWork in code with the Zapier SDK
Expose LiveAgent actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().
Install
npm install @zapier/zapier-sdk npm install -D @zapier/zapier-sdk-cli zapier-sdk login # create a LiveAgent connection @ https://zapier.com/app/assets/connections
Run an action
// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";
const zapier = createZapierSdk();
const { data: connection } = await zapier.findFirstConnection({ app: "liveagent", owner: "me" });
await zapier.runAction({
app: 'liveagent',
action: 'act_addcustgrp',
connection: connection.id,
input: {
{inputKeyValuePairs}
},
});Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.
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