LiveAgent + Parseur

LiveAgent + Parseur integrations

Open new LiveAgent conversations from emails processed by Parseur

Your support center metrics might be off if you're not including tickets that arrive from other email sources. No need to manually copy and paste this email information into LiveAgent, we got you covered! With Parseur you can automatically extract information coming from multiple emails channels, all in a few clicks. Then use this Zapier integration to open a new conversation in LiveAgent.

When this happens...
New Document ProcessedTriggers when a new document is successfully parsed. Tables, if present, are flattened.
TriggerInstant
automatically do this!
Create ConversationCreates new conversation.
ActionWrite

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More things you can do with Parseur and LiveAgent

Discover other triggers and actions you can use with Parseur and LiveAgent

- Mailbox
  Required
Trigger
Instant
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- Mailbox
  Required
Trigger
Instant
Try It
- Mailbox
  Required
- Table field
  Required
Trigger
Instant
Try It
- Mailbox
  Required
- Name
  Required
- From
- Content
Action
Write
New Customer (Experimental)
Triggers when a new customer is added to system. (uses API v3).
Trigger
Polling
Try It

- Email Address
  Required
- Name of Group
  Required
Action
Write
- Email
  Required
- Name
- Gender
- Role
Action
Write

- Mailbox
  Required
Trigger
Instant
Try It
- Mailbox
  Required
Trigger
Instant
Try It
New Mailbox
Triggers when a new mailbox is created.
Trigger
Polling
Try It
- Mailbox
  Required
- File
  Required
- File name and extension
Action
Write
New Customer
Triggers when a new customer is added to system.
Trigger
Polling
Try It
- Department
  Required
- Email Address
  Required
- Subject
  Required
- Recipient Email
  Required
- Message
  Required
- Recipient Name
- CC Email Address
- Conversation Status
- Mail Messsage ID
- Do Not Send Mails
- Is Html Message
Action
Write
- Email Address
  Required
- Group Name
  Required
Action
Write

About LiveAgent

LiveAgent is the only customer support app you will ever need. Helpdesk, Ticketing, Automation, Live Chat, Call Center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works well with others like MailChimp, Highrise, AWeber, Google Analytics and 50+ more

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About Parseur

Send documents such as emails, PDFs and spreadsheets to your custom Parseur mailbox and extract any data.

Learn moreLearn moreHelpHelp

Related categories

Documents

Similar apps

Mailparser

Email Parser by Zapier

Email, Zapier